Regional Estate Manager - West Region

Date: 16-Jun-2022

Location: Birmingham, GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 265802

Salary: From £65,000 per annum (dependent on experience), potential 18% bonus, car allowance £4,800 per annum (or £4,300 cash equivalent)

27.5 days annual leave, pension scheme and healthcare

Full time, 41 hours per week


West of England Region


Royal Mail has a vacancy for a Regional Estate Manager to manage a comprehensive range of estates management services across a defined geographical area of circa 600 property interests, ensuring that the estate is fit for purpose


The role
As Estates Manager, you will be responsible for the West region and support the day-to-day relationships with the key operational stakeholders for all elements of the property estate within your region and c£25m of annual property running costs. 


You will be the main focus for estates management issues particularly Landlord and Tenant related matters such as lease events and be required to lead negotiations for rent reviews, lease renewals and regears falling within the scope of the National Estates Contract and be expected to deliver commercial value from these deals, thereby containing the cost base.  


Other key accountabilities include:

  • Provide support for lease events and estate changes and assist in estates related issues within projects, providing guidance and support around securing consents and approvals for alterations.
  • Working closely with Regional Customer Service Managers and external estate management consultants to resolve all ad hoc estates related events
  • Monitoring the payment and collection of rental, rates and other outgoings including pursuing outstanding rental payments and rating refunds/rebates.
  • Fully assist rating consultants in their efforts to reduce rating liability on the vacant portfolio by coordinating efforts to have operators cooperate in terms
  • Define and report Estates requirements across all properties, challenging data streams to ensure all data is consistent, timely and fit for purpose
  • Manage the SAP property database to enable the National Estate Consultant to deliver their contracted outputs
  • Utilise data to investigate trends in the portfolio 
  • Ensure that consultants fully maintain the property database, including applying performance measures 


Location: The role is to cover the West region - Derby, West Midlands, Hampshire, South Wales, South West, Portsmouth. This is a large geographical area and you must have the ability to travel to the region on a regular basis. 


About you
You need to display the following skills and experience on your CV


  • A Member or Fellow of the Royal Institution of Chartered Surveyors (RICS) with extensive post qualification experience (essential) 
  • Experience in a property surveying discipline, ideally with an emphasis on Corporate Real Estate or Property Management. 
  • Ability to communicate to influence at all levels and develop relationships with customers and team members
  • Ability to implement change through challenge, consultation, negotiation and structured planning. 
  • Ability to manage and deploy a budget or raise revenue to targets to achieve business goals. 
  • Manages performance of consultants effectively, being able to challenge and achieve good working relationship to ensure estates service of high quality through informal and formal supplier management forums


About Us
Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service.  It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.


Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.



For more information on Royal Mail Group and our values please click here:


Closing Date: Monday 27th June  Please note, this advert may close early if the appropriate number of applications has been reached.



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