Business Domain Architect

Date: 08-Jun-2021

Location: London, GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 156783

Business Domain Architect


Full time




Business Domain Architect (Technology)


The Royal Mail Technology team is passionate about delivering high-quality products and outstanding digital experiences to our customers. Cutting edge technology is fundamental and key in helping us achieve our objective to be recognised as the best delivery company in both the UK and across Europe.


Our award-winning Technology team is at the heart of delivering a transformational journey at Royal Mail. The traditional letters business is declining, but our recent performance and the growth in parcels demonstrates that there is an opportunity for Royal Mail that we can capture, but we need to move quickly. By joining Royal Mail you will be helping to implement meaningful change, pushing forward with our transformation to become a more agile and even more customer focused business, while delivering more innovation, products and services for our customers. You will be working for a brand that’s a household name and a critical part of the UK’s infrastructure. 


Job Purpose
•    To inform, shape and champion the strategic objectives within a business domain; aligning to enterprise wide business and technology strategy, leading business design activities from project start-up
•    Functional business design assurance lead for a technology portfolio (~£20m) or designated business functions
•    Line management responsibility for up to 8 (Senior / Business Analysts)


In this role you will:
•    Collaborating with Transformation Architects to challenge, shape and champion functional and enterprise strategies, early project designs, understanding interdependencies and aligning investment with our strategic goals
•    Take responsibility for scoping project business solutions post investment, working alongside Senior Project Management / Programme Management resource who will lead on overall project delivery
•    Continually assess threats and opportunities to our strategic objectives to transform and optimize domain operating models and the efficiency of the technology estate
•    Plan and guide all elements of technology-related business change in alignment with strategic objectives
•    Engage key business stakeholders to identify business and technology-enabled innovation opportunities to grow revenue, optimise cost, maintain RMG legislative compliance and mitigate risk
•    Construct deliverables that enable the business realise its strategic goals and targeted business outcomes, including: strategy on a page; business capability modelling; investment roadmaps
•    Produce fact based and diligently considered assessments to help the business and IT leaders make informed IT investment decisions
•    Ensure that the business and operating models fit together by showing the interdependences between components, and that the business model works end to end 
•    Research and provide information on emerging technology trends and disruptions and competitors' practices relevant to assigned customers
•    Consults with technical subject matter experts to develop business solutions, advising on options, risks, costs versus benefits and impact on other business processes and system priorities
•    Act as functional authority and business assurance lead for key projects
•    Collaborate with agile teams to ensure prioritised continuous delivery of business value
•    Contribute to the development and application of principles, standards and minimal viable architectures informed by the business strategy and corporate governance
•    Develop ecosystem and business capability models, value stream and customer journey maps to guide agile teams in developing their minimum marketable and minimum viable products, value propositions and drive business outcome
•    Lead Business and Senior Business Analysts and develop the team to improve capability/maturity levels

Qualifications and experience required:
•    Demonstrable experience in a Business/Solution/Enterprise Architecture / Business Partner role
•    Fluent in industry standard Business Architecture terms 
•    Adept at producing industry standard architecture artefacts and effectively presenting content
•    High calibre leader
•    Demonstrable experience in developing technology enabled business strategies
•    Influential verbal communicator
•    Highly skilled in facilitating and leading multi-disciplined, high-performing teams and mentoring on an individual level
•    In-depth knowledge and understanding of different types of business and operating models
•    Comprehensive knowledge of facilitation of projects and products, and organization change management
•    Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of projects
•    Organisationally and politically savvy, a consummate diplomat capable of understanding and navigating personalities, obstacles and politics 
•    Uses the language of business leaders – a trusted and respected as a thought leader who can influence and persuade business and IT leaders
•    Highly collaborative and supportive of business and of its ideals and strategies.
•    Remains unbiased — specific technology-and vendor-neutral — more interested in outcomes / results than personal preferences
•    Displays intellectual curiosity and integrity, while respecting freedom and responsibility.
•    Motivated by long-term results and achieving targeted business outcomes
•    Key attitude characteristics: motivator; emotional intelligence; growth mindset; resilient; adaptable and strong work ethic


Our technology vision is to “Enable, Digitise, Realise”


We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2019 for a 6th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 


We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs.


For more information on Royal Mail Group click here




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