Analytics Engineer

Date: 22-Feb-2021

Location: London, GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 156963

Analytics Engineer


Full time



Analytics Engineer


The Royal Mail Technology team is passionate about delivering high-quality products and outstanding digital experiences to our customers. Cutting edge technology is fundamental and key in helping us achieve our objective to be recognised as the best delivery company in both the UK and across Europe.

Our award-winning Technology team is at the heart of delivering a transformational journey at Royal Mail. The traditional letters business is declining, but our recent performance and the growth in parcels demonstrates that there is an opportunity for Royal Mail that we can capture, but we need to move quickly. By joining Royal Mail you will be helping to implement meaningful change, pushing forward with our transformation to become a more agile and even more customer focused business, while delivering more innovation, products and services for our customers. You will be working for a brand that’s a household name and a critical part of the UK’s infrastructure. 


Job Purpose


  • We are looking for an Analytics Engineer to have key role in the end to end delivery of the data strategy at Royal Mail.
  • Working alongside our Data Engineering and Data Science team, you’ll ensure that our analytics product development incorporates the best engineering practices and standards, as well as providing a first-class user experience.
  • This is a crucial role for Royal Mail as a tech company, implementing innovative data use cases to put ourselves technologically ahead of our competitors, so you should expect to have high impact and visibility from the business and junior line management and mentorship exposure.


In this role you will:


  • Use QlikSense and QlikView daily, to deliver end-to-end analytics products and features across multiple business areas.
  • Collaborate with Product Owners and stakeholders, elaborating, challenging and meeting requirements that deliver business benefit and compelling user experience.
  • Work within Product-Centric Teams, inputting into planning, estimation and prioritisation within an agile framework.
  • Understand, align and expand solutions with Royal Mail’s Cloud Data Warehouse and Data Model, using data from a wide variety of business and cloud source systems.
  • Design, develop, test, optimise, scale and deploy stable solutions to Google Cloud Platform.
  • Provide internal stakeholder management, tier-3 product support, documentation  and end-user training as required.
  • Drive continual improvements to standard data, dashboard, report and user functionality.
  • Line manage, continuously improve, certify and mentor junior analytics engineers

Qualifications and experience required:


  • In-depth experience of using data analytics to add value to an organisation at scale.
  • Expert knowledge of QlikSense, plus knowledge of additional visualisation technologies such as QlikView, Business Objects, PowerBI, Looker or similar.
  • Expert knowledge of visualisation design and data-driven user experience, particularly enabling self-service and encouraging data literacy.
  • Experience of product development using Public Cloud providers, preferably Google Cloud Platform.
  • Comprehensive understanding of data lakes, database design, data warehouses and data modelling.    
  • Experience in QlikSense and QlikView server management, including infrastructure, task scheduling and security.
  • Daily experience working in an Agile product delivery environment (Scrum), ideally with Jira, certification is highly desirable.
  • Strong communication (both verbal and written) and stakeholder management skills, gained through collaboration with technical peers, non-technical project team members and user communities.
  • Strong skills in SQL (i.e. BigQuery/Azure/Teradata SQL), Data Appliances, Cloud Data Warehouses and Data Lakes.
  • Experience of Google Dataflow, DataProc, Data Prep and Data Fusion is preferred.
  • Experience of CI/CD related toolsets such Jenkins and Kubernetes is preferred. 
  • A degree and relevant Google or Analytics Vendor certification is preferred.




Our technology vision is to “Enable, Digitise, Realise”
We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2020 for a 7th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 
We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs.


For more information on Royal Mail Group click here


Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.



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