Cyber Security Business Analyst

Date: 16-Feb-2021

Location: London, GB, S49 1HQ

Company: Royal Mail Group

Job reference number 157513

Cyber Security Business Analyst


Full time


London or Chesterfield



Cyber Security Business Analyst


The Royal Mail Technology team is passionate about delivering high-quality products and outstanding digital experiences to our customers. Cutting edge technology is fundamental and key in helping us achieve our objective to be recognised as the best delivery company in both the UK and across Europe.

Our award-winning Technology team is at the heart of delivering a transformational journey at Royal Mail. The traditional letters business is declining, but our recent performance and the growth in parcels demonstrates that there is an opportunity for Royal Mail that we can capture, but we need to move quickly. By joining Royal Mail you will be helping to implement meaningful change, pushing forward with our transformation to become a more agile and even more customer focused business, while delivering more innovation, products and services for our customers. You will be working for a brand that’s a household name and a critical part of the UK’s infrastructure.


Job Purpose


  • Accountable for managing key business stakeholders to define requirements for change initiatives aimed at improving processes and systems ensuring alignment to business benefits and assuring quality delivery & testing of these requirements.
  • Work within the Cyber Security team to assist on the delivery of various Cyber Security projects, for example:
    • Network Access Controls
    • Identity Access Management


In this role you will:


  • Lead the facilitation of business workshops to elicit, challenge, develop and convert business, functional, and non-functional requirements into process/systems solutions considering IT and business drivers.
  • Ensure all documented requirements are delivered in a clear, concise, and timely fashion, suitable for handover to the Project delivery teams including Solution Architects and Test Leads.
  • Ensure that the requirements acceptance criteria, integrity and traceability is maintained throughout the project lifecycle working alongside both internal and external suppliers.
  • Qualification and quantification of business benefits relating to requirements for change and improved business processes, including impact assessment of change requests to scope and requirements.
  • Ensure the quality & timeliness of the analysis, requirements, specifications & acceptance criteria produced, whilst supporting risk and issue management.


Qualifications and experience required:


  • Good knowledge of Cybersecurity or IT project delivery.
  • Experience of delivering Business Analysis within technology projects which have successfully implemented change into multiple and integrated systems affecting multiple business stakeholders.
  • Strong leadership meetings with demonstrable experience in leading meetings / discussions with stakeholders of all levels.
  • The will to succeed in support of the business’ goals and to align potentially competing agendas to effectively manage Cyber Security risk within the business risk appetite.
  • High degree of competency in business analysis skills, including:
    • Requirements gathering and engineering
    • Process mapping and modelling
    • Data analysis and modelling
    • Benefits mapping and realization
    • Root cause analysis
    • Acceptance criteria definition and assuring test cases.
  • Has an appropriate qualification in Business Analysis or is prepared to study towards one.



Our technology vision is to “Enable, Digitise, Realise”
We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2020 for a 7th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 
We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs.



For more information on Royal Mail Group click here


Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.



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