Programme Test Manager - PDA

Date: 11-Aug-2019

Location: London, GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 107050

Programme Test Manager - PDA

Full time


Farringdon Road


Job Purpose - To provide leadership in all matters relating to testing quality assurance for the Platform. Provide a robust testing function that will support RM to the extent necessary in making any decisions whether to sign off solutions or not.
Key Accountabilities
Own the overall test approach for end-to-end platform solutions and manage the execution of the testing. Including; Unit, Functional Acceptance, System Integration, Regression, User Acceptance, Operational Acceptance, Pre-Production, Performance and Volume test
Define the correct and appropriate utilisation of testing tools for the platform and each project in the platform, including tools for test automation and test management
Liaise with technical architects and technical leads for required technical support during the planning, execution and evaluation of the testing
Ensure best practice test planning and execution by suppliers. Assure the output thereof;
Understand the high level E2E business and technical requirements and intended implementation
Work with different internal technical groups and vendors to ensure sufficient test coverage and quality
Act as single point of contact for the quality of the solution at any given stage
Coordinate and arrange necessary test resources and infrastructure for testing
Ensure platform testing is conducted in line with the in-house methodology
Educate stakeholders in Agile ways of working and the benefits of iterative software delivery
Key dimensions
Operates within platform structure. Ability to work with demanding internal client base and complex external supplier base. Appreciation of how policies and governance are applied to delivery of Waterfall and Agile project/programs. 
Key competencies
Hands On Experience and use of any industry recognised automated testing solution, particularly in the area of performance.
Technically competent with Azure, web server / services, middleware technology, mobile technology Xamarin and APIs
Exposure to database technologies
Strong Analytical skills, preferably developed as part of any performance engineering orientated background
Consultancy experience would be advantageous. 
Experience of working with collaboration tools such as Jira and Confluence
Agile training/qualifications or experience incl. Scrum & Kanban
Experience of going through the transformation from Waterfall to Agile  delivery methodologies

About Royal Mail: 
The Royal Mail Technology team is passionate about delivering high-quality products and outstanding digital experiences to our customers. Technology is instrumental in helping us achieve our objective to be recognised as the best delivery company in the UK and across Europe
With a workforce of 150,000, our core network handles c.16 billion letters and c.1 billion parcels a year, delivering to more than 29 million addresses, 6 days a week. Our technology therefore needs to operate at scale. As a data driven business, with the largest PDA estate in the country, our systems need to handle more than 60m scan events and 1.4bn data points per day.
Royal Mail is committed to building an internal development and testing capability, driving digital innovation across the business enabling our business to transform at pace. You will be working for a brand that’s a household name and a critical part of the UK’s infrastructure. 
Our technology vision is to “Enable, Digitise, Realise”:
- Enable - Create environments where open conversations are the norm and where teams work alongside each other to complement skills.
- Digitise - Utilise Technology to support the business. Making Technology thinking integral to the business. Increase the level of automation and implement connected systems.
- Realise - Invest in technology and keep taking all opportunities to consolidate systems. Focus on removing complexity within our systems and enable our cost base to decrease.
We are fully embracing Agile and DevOps, and using tools such as Alexa, Azure and Google Cloud, Chatbot, Microsoft .NET Core, Angular and mobile apps.  
Our priorities include:
Our postmen/women use 80,000 Android mobile devices and we are continuing to roll out new Apps all the time to help them to deliver a first class customer service.
International business is one of our fastest growing areas - our IT systems have to integrate with IT systems in over 200 different territories in order for customers to track their parcels around the world.
Continuously expanding our services to our customers, utilising predictive analytics and personalised services.
Transforming our customer’s digital journey’s through our website which is in the top 50 most visited UK websites – with 300m visits per annum, from 100m devices, resulting in 1bn page views, with 9.2m registered users, 20m unique visitors per month, and peaking at 7m visits per day during the Christmas peak.
We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2019 for a 6th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.
We are happy to have a conversation about flexible working, depending on the role and subject to business needs. 



For more information on Royal Mail Group and our Values please click on the link (


Closing Date: 03/09/2019. Please note, this advert may close early if the appropriate number of applications has been reached.


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