Security Field & First Response Manager

Job reference number 314305

Security Field & First Response Manager
Salary: £38,997, increasing to £42,219 after 12 months, 10% annual bonus potential, company pension scheme with highly competitive contribution rates and generous annual leave offering of 25 days, plus bank holidays, with the opportunity to purchase extra annual leave. 
 Permanent, Full time 

Location:  North East of England.  This is a field-based role responding to all allocated security incidents in the North East of England geographical regions with occasional National travel.  Our security operation runs across 24/7 hours therefore, the successful candidate should live in the North East, and hold a full valid UK Driving Licence.  

Because this role requires you to travel, Royal Mail will pay a £1,500 annual car allowance if you elect an electric car from our salary sacrifice car scheme.

An exciting opportunity has arisen to join Royal Mail as a Security Field & First Response Manager.  Reporting to the Lead Field Security Manager you will play a crucial role in promoting and delivering security strategies and policies throughout the business.

Be instrumental in ensuring that Royal Mail Groups assets - including protecting our people, customers mail, processes, and premises are securely maintained and compliant with regulatory standards and procedures.

There’s never been a better time to join Royal Mail Group as we enter a period of significant transformation. Interested?

About the role

• You’ll be primary responder and investigator to incidents of external crime. Responsible for assessing, minimising risks, resolving issues, conducting loss enquiry investigations, and providing advice on physical security and business security policies and standards and ensure all lines of enquiry are exhausted. 
• You'll lead as Police liaison in relation to external crime to support both employees and the business.
• Ensure that all security risks (incidents, cases & projects) are investigated, providing documented evidence and reports, to provide effective and swift solutions to manage that risk, maintain brand reputation and customer trust, including financial loss and compensation recoveries.
• To identify, manage and consult with internal and external customers, stakeholder, and all security risks within areas of their responsibility.
• Deliver projects where appropriate to identify loss reduction, recovery of business unit revenue and risk reduction measures.

About You

To truly excel in the role, you will be able to demonstrate the necessary skills, qualifications and experience listed below:

Experience 

• Previous criminal investigation experience gained from in a law enforcement, protective service agency, security within a large complex organisation or private sector/corporate security company. 
• Significant and relevant security experience across all elements of this role: loss / crime reduction experience, physical assets, workforce protection, assessing and minimising risks, resolving issues, conducting loss enquiry investigations, and providing advice on physical security and business security policies and standards. 
• Proven experience of delivering timely, cost-effective investigative outcomes, with the capability to undertake tasked actions and to support the identification, reduction, and prevention of current and emerging risks to the business.
• Strong stakeholder exprience at all levels , internal and external customers.

Skills & Qualifications

• Compliance Modules in Anti-Bribery Training, Competition Law, Postal Regulation & Sanctions.
• Wholesale and Retail USPA5 Training.
• Accredited qualification in Security Management.
• Accredited PIP / Investigations- “Skills for Justice”.
• Knowledge and basic understanding of RIPA requirement and business conduct code processes.
• Knowledge and deployment of “TAPA” accreditation processes.

Extra Benefits

• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
   

Next Steps

Closing Date: Thursday 12th September 2024. Please note, this advert may close early if the appropriate number of applications has been reached.

The next stage of the selection process will be a face to face  interview consisting of competency based and role specific questions. 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 
 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

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