Royal Mail PFS Resident Electrical & Maintenance Engineer - Midlands Super Hub (NN6 7GZ)

Date: 9 Sep 2023

Location: Northampton, GB, NN6 7GZ

Company: Royal Mail Group

We are now recruiting Resident Electrical and Maintenance Engineers at our new Midlands Super Hub, Dirft Drive, CRICK, NN6 7GZ.


We have an exciting opportunity to be at the forefront of this transformation, working as part of the critical engineering maintenance team at Royal Mail’s new, flagship parcel processing facility in Northampton, the Midlands Parcel Super Hub. The hub will have a processing capacity of over a million parcels per day and is the first of its kind within the business, leading the way in our transformation from being a letter led to a parcel led company. 


Job reference number 296169

Salary:  £44,712.00 per annum, plus an additional 8% site allowance and a night shift allowance of £5,000 per annum pro rata.
A weekend supplement for Saturday (£50 per attendance) and Sunday (£100 per attendance) shift attendance.  Annual leave 22.5 days plus bank holidays. As this site operates 24 hours 7 days per week you would receive a day off in lieu should the bank holiday fall on the week you were on shift.


You may be eligible for a welcome bonus of £1,500


Contract Type: Permanent

Working hours: 40 hours per week. Shift pattern is 4 days on, 4 days off rotation. 4 days typically 05:50 - 18:15 then 4 days off, followed by 4 nights 17:50 - 06:15 then 4 days off.

12 hour 25 minute shifts (11 hour 25 minute work with 1 hour unpaid break) exception being any shift on a Monday which needs to 12 hours 30 minutes (11 hour 30 work and 1 hour break) 


The successful candidate will be required to follow the shift rotation system, with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility. The role will cover day and night shifts, including scheduled weekends
The Role

In this role, you will be expected to have excellent technical knowledge of electrical systems, mechanical power and control wiring and test inspection of electrical installations. The Engineer will be expected to work on multiple FM systems with the majority of the work being electrical maintenance. You will have excellent communication skills and be able to discuss work and progress with customers and managers. You will also have excellent organisational skills.


A full UK Driving Licence is preferred but not essential.


You can view a short clip of the new super hub by clicking  here


Key aspects of the role include:


  • Act as a role model for safety, setting an example to colleagues and customers
  • Maintenance of electrical systems
  • Maintenance and fault finding of M&E equipment on site to a high standard
  • Understand all plumbing such as replacing taps, sinks, cistern filling / flush units and heating elements
  • Understanding and knowledge of general building fabric repairs to maintain the standard of the building
  • Supply knowledge in a range of technical situations, making personal judgments on how to undertake work to achieve quality, cost and time objectives
  • Assist in the development of other onsite engineers
  • Coach and support engineers and subcontractors on site
  • Oversee the delivery of Corrective and Planned Maintenance to meet the performance measures detailed in the contract
  • Liaise with customers’ representatives on a day-to-day basis to ensure customer requirements are fully met
  • Checking and ensuring all appropriate and approved certification paperwork is completed
  • Make personal judgments on how to undertake work to achieve cost, quality and contractual objectives
  • Manage the relationship with the customer and liaise with customers to ensure that the customer is fully informed and project a positive professional image of self and Royal Mail P&FS
  • Analyse and understand technical issues in relation to Electrical systems
  • Manage jobs in a proactive manner to ensure all KPI’s are met
  • Lead engineers and subcontractors on site to deliver excellent technical results
  • Coordination of subcontractors on site
  • Take a proactive approach to working with RMPFS support functions to ensure smooth running of operations on site
  • Build and maintain key customer relationships

About you


  • Successful applicants must hold an Electrical certification such as the 18th Edition
  • Ideal but not essential the applicant must have full electrical qualification of City and Guilds 2382 & 2391 testing and inspection certification
  • Planned maintenance experience of electrical systems alongside one other core skill including Gas, HAVC, Lift or specialist mechanical maintenance such as repairs to roller shutter doors and dock levellers
  • Experience of working in pressurised situations, with the ability to handle pressure and prioritise work
  • Maintenance experience within electrical systems
  • Experience in fault finding and diagnosis with the ability to provide advice and guidance to others across all systems where required
  • The ability to communicate effectively with customers, explaining technical issues
  • The ability to analyse and understand complex technical issues in relation to electrical systems
  • Experience of assisting with training, coaching or development of engineers
  • Must have a flexible approach to work carrying out call out and stand by activities as required
  • Ideal but not essential you will be IPAF and MEWP trained and qualified and be comfortable working at heights
  • Experience of dealing with Customers in a commercial environment
  • Computer literacy skills an advantage

About Us
Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites.
We pride ourselves in working to the highest standards of both technical assurance and customer service.  It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.
Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.
Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.


Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 


We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



For more information on Royal Mail Group and our values please click here:



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