Telesales Advisor - Peterborough / Hybrid Working

Date: 17-Sep-2022

Location: Peterborough, GB, PE4 5PE

Company: Royal Mail Group

Job reference number 243183

Telesales Advisor - Peterborough / Hybrid Working

£22,933 per annum plus Bonus and Benefits

Typical attendance is 9.30am - 5pm Monday to Friday, working from home every Monday and Friday, and at our Peterborough office Tuesday to Thursday,  two days Week 1, three days Week 2, on a rotational basis.

Full time


Peterborough Mail Centre, Werrington, PE4 5PE / Hybrid Working



Whatever the challenge, Parcelforce delivers. Together, we’re moving packages around the world, keeping promises and people connected. Now, we’re looking for an experienced sale’s professional to join and build our network.


About the role
Working within the Parcelforce National Telesales Team, you’ll develop new business based on strong customer relationships. That includes sourcing and maintaining a pipeline of leads. This is not your regular job. Driving the growth of a leading UK brand, you’ll be given the freedom and autonomy to plan your own day. You’re in charge: here, you’ll effectively be your own boss. On top of that, you’ll have the bonus of being supported by a thriving, dynamic business.


About you
If there’s one thing we’re looking for, it’s drive. As an express delivery business, we like to go far and move fast – and we look for people with the same ambition. You should have a strong competitive streak, having achieved outstanding results in a previous role. You’ll love the buzz of a sale and get excited about building new relationships. In summary, we’re looking for:


•    Sales experience
•    Top sales figures within a previous role / experience meeting sales KPIs
•    Someone who thrives on meeting new customers with strong customer service experience
•    Organised, with strong time management skills and the ability effectively multi-task in a fast-paced environment
•    IT literate, experienced in Microsoft Office packages


The Benefits 

•    CompetItive Salary plus Bonus and Benefits 

•    Generous holiday entitlement of 22.5 days (plus bank holidays), increasing with years completed service

•    All IT Equipment included
•    Company pension scheme with competitive contribution rates 
•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave, shared parental leave and childcare vouchers
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Access to our Feeling First Class service, providing both mental and physical wellbeing support
•    Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.  
•    Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
•    Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
•    Free & discounted RMG products - free keep safe & redirection, partner discounts 
•    Free stamps at Christmas
*Available only to perm employees


About us 
Parcelforce Worldwide provides express parcel delivery across the UK. We employ over 5,500 people and operate across a network of 54 depots throughout the UK. Our intelligent use of technology helps ensure we stay one-step ahead, and everyone that works for us has the responsibility to create a smooth and efficient service.


We are always thinking ahead, and we’re always looking for friendly and committed people to join our diverse and supportive team.


We are an inclusive employer with equality, diversity, and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.



For more information on Royal Mail Group and our values please click here:


Closing Date: Tuesday 11th October 2022. Please note, this advert may close early if the appropriate number of applications has been reached.


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