Lead Distribution Manager - North West Super Hub - Permanent

Date: 14 Sep 2023

Location: Warrington, GB, WA5 3UY

Company: Royal Mail Group

Job reference number 300115

Lead Distribution Manager - North West Super Hub - Permanent

Competitive salary depending on relevant skills, experience and location
£4,800 car allowance or £4,800 cash equivalent 
Full family private healthcare 
Annual bonus potential
Generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years’ service
Company pension scheme with highly competitive contribution rates
Full time
North West Super Hub, Warrington, WA5 3UY




At Royal Mail we’ve served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.

We’re currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented, bright, and driven people.

Do you have experience in fleet management within a delivery environment? Do you have excellent stakeholder management skills and a strong understanding of safety requirements for fleet? If so, we would love to hear from you. We are looking for a Lead Distribution Manager to join our National Distribution Team. Interested? More details and how to apply can be found below.

About the Role
Reporting into the Area Distribution Manager you will be responsible for the safe and legal operation of the fleet and management of distribution operations and vehicle operating centres within your defined geographical area. You will have 12 direct reports and look after a wider team of 275 drivers. This role has a budget responsibility with the upside of £20 million. 

You will be responsible for ensuring safe operations through adherence to agreed safety policies, procedures and regulations and build effective stakeholder relationships with peers and pipeline colleagues.

You will deploy and embed continuous improvement across the Distribution/Vehicle Operating Centres, including pillar lead activity. 

You will also create robust plans to close performance gaps with the team utilising continuous improvement tools. You will professionalise distribution, utilising programme enablers and ensure Universal Service Order and operational work plans are achieved.

You will also 
•    Lead on asset management to ensure compliance with all legislative requirements applicable to all fleet/trucks – holder of O’ Licence for site and Certificate of Professional Competence holder
•    Build effective relationships with Fleet Business partner to ensure regular review of fleet utilisation in response to operation
•    Manage Individual and Team Performance to ensure effective application and deployment of business standards, policies and agreements. Coaching Traffic Office Managers where applicable
•    Professional and productive relationships in place with external partners and customers that are critical to delivery of site performance 

About You
To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:


•    Knowledge of safety requirements and accident investigation 
•    Industry experience and working knowledge of mails operations, leading teams and delivering results across a balanced scorecard
•    Knowledge of UK road transport legislation, must be Certificate of Professional Competence qualified, or be prepared to study in order to attain within 12 months (essential role criteria) failure to achieve this in this timescale will be a removal from the role.
•    Strategic planning and project management skills, data/budgetary analysis skills
•    Ability to build strong stakeholder relationships and excellent influencing skills


Extra Benefits
•    Generous holiday entitlement of 27.5 days (plus bank holidays), increasing with years completed service
•    Company pension scheme with competitive contribution rates 
•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Access to our Feeling First Class service, providing both mental and physical wellbeing support
•    Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.  
•    Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
•    Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
•    Free & discounted RMG products - free keep safe & redirection, partner discounts 
•    Free stamps at Christmas
*Available only to perm employees


Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses. 

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.


An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. 


Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. 

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/


Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on W/C Monday 2nd October. 

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. 


Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 


We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/


Closing Date: Monday 25th September. Please note, this advert may close early if the appropriate number of applications has been reached.


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