Solutions Architect - PDA

Date: 17-Aug-2019


Company: Royal Mail Group

Job reference number 93856

Solutions Architect - PDA

Full time


Royal Mail Farringdon


Solution Architecture at Royal Mail

With a workforce of 150,000 and the complex logistical requirements necessary to deliver 10’s of millions of letters every day and a billion parcels a year, Royal Mail IT has to be world class and so do the Solution Architects that deliver it.

It’s an exciting time to be a Solution Architect at Royal Mail. With over a hundred projects underway at any one time there is a huge opportunity to contribute to the business’s desire to transform and grow.

Over the past 3 years the Solution Architecture team has grown significantly and having demonstrated the value it delivers is set to grow further.

The well-respected architecture team now constitutes a number of highly skilled architects. They come from a variety of backgrounds and have varying and complimentary skillsets to support the myriad of technologies deployed at Royal Mail.

Whilst the architecture team is built of a number of individuals it operates as a single function offering a supportive environment, first class training courses and opportunities to learn different skills and techniques across the Royal Mail project portfolio.

Job Role

Looking for an experienced SA to work on one of the largest mobile-based remote workforce projects in the Europe (80,000 plus users). This is an exciting opportunity working on a critical mobile platform using the latest mobile and Cloud technology.

  • As an Architect you will be responsible for ensuring that Solution Architectures are fit for purpose, deliver against the business needs and are architected appropriately for the longer term strategic needs of the business.
  • You will have the skills and experience to work with key partners / teams to actively  define the architecture of the solution and provide technical leadership to achieve the technical vision.
  • You will do this by working with key stakeholders in our supplier communities and alongside other RMG internal functions.
  • You will ensure that all architecture deliverables are of the appropriate standard and all projects are effectively governed via a formal gating process.

Personal Attributes

  • A ‘can do’ pragmatic attitude that is delivery focused and able to withstand project pressures due to tight timescales and complex IT ecosystems.
  • A team player that can offer support to their team members and have the confidence to ask for help from others within the team when necessary.
  • Experience of having worked in complex outsourced multi-supplier environments and the understanding of how to architect and assure solutions in these situations
  • The ability to work as part of a multi-disciplined project team, able to communicate technical concepts to technical and non-technical stakeholders appropriately.
  • A self-starter able to lead others from a technical perspective and a willingness to take ownership of technical problems and subsequently resolve them by consulting and approving solutions with the relevant stakeholders.

Essential Criteria:

  • Experience of working on meaty, complex integration projects with multiple suppliers
  • A broad understanding of all the key domains including application / infrastructure / Data/ Integration / Web services / Security / Service management.  Deep experience in application / integration and web service design. Ideally from a development background.
  • Microsoft (.Net, SQLServer, SharePoint) or Java
  • Cloud Services (AWS, Azure, Private, Hybrid)
  • On premise infrastructure platforms (Inc HW and Networking (note this is NOT an infrastructure architect role but a good Knowledge of Infrastructure is required).
  • Integration Technologies (Queueing , API etc)
  • Android and Mobile solutions ( PDA Only)
  • Experience demonstrating experience of leading large , complex, high volume  integration projects with multiple suppliers/ internal dev teams
  • Working both with Agile and waterfall
  • Systems Integration – technical lead on the delivery phase of the project
  • Broad understanding of a variety of technologies, with a deep understanding of one or more of:
    • Web technologies/web integration patterns.
    • IBM Integration Suite (WebSphere, DataPower, MessageBroker, MQ, ESB, DB2)
    • Microsoft (.Net, SQLServer, SharePoint)
    • Java (IDE’s, Jscript, Angular, Node.Js)
    • Cloud Services (AWS, Azure, Private, Hybrid)

About Royal Mail:

The Royal Mail Technology team is passionate about delivering high-quality products and outstanding digital experiences to our customers. Technology is instrumental in helping us achieve our objective to be recognised as the best delivery company in the UK and across Europe

With a workforce of 150,000, our core network handles c.16 billion letters and c.1 billion parcels a year, delivering to more than 29 million addresses, 6 days a week. Our technology therefore needs to operate at scale. As a data driven business, with the largest PDA estate in the country, our systems need to handle more than 60m scan events and 1.4bn data points per day.

Royal Mail is committed to building an internal development and testing capability, driving digital innovation across the business enabling our business to transform at pace. You will be working for a brand that’s a household name and a critical part of the UK’s infrastructure.

Our technology vision is to “Enable, Digitise, Realise”:

- Enable - Create environments where open conversations are the norm and where teams work alongside each other to complement skills.

- Digitise - Utilise Technology to support the business. Making Technology thinking integral to the business. Increase the level of automation and implement connected systems.

- Realise - Invest in technology and keep taking all opportunities to consolidate systems. Focus on removing complexity within our systems and enable our cost base to decrease.

We are fully embracing Agile and DevOps, and using tools such as Alexa, Azure and Google Cloud, Chatbot, Microsoft .NET Core, Angular and mobile apps.  

Our priorities include:

Our postmen/women use 80,000 Android mobile devices and we are continuing to roll out new Apps all the time to help them to deliver a first class customer service.

International business is one of our fastest growing areas - our IT systems have to integrate with IT systems in over 200 different territories in order for customers to track their parcels around the world.

Continuously expanding our services to our customers, utilising predictive analytics and personalised services.

Transforming our customer’s digital journey’s through our website which is in the top 50 most visited UK websites – with 300m visits per annum, from 100m devices, resulting in 1bn page views, with 9.2m registered users, 20m unique visitors per month, and peaking at 7m visits per day during the Christmas peak.

We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2019 for a 6th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.

We are happy to have a conversation about flexible working, depending on the role and subject to business needs.



For more information on Royal Mail Group and our Values please click on the link (


Closing Date: 03/09/2019

Job Segment: Solution Architect, Architecture, Consulting, Developer, Java, Technology, Engineering

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