About Us

Royal Mail is something special – a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. On this page, you can read all about who we are as a business, our history, our values and the role we play in the community.

Journey of a parcel

Royal Mail in numbers

We’ve been operating across Britain for over 500 years.

Six days a week, we deliver mail to over 30 million addresses in the UK.

It takes the hard work of over 150,000 employees to keep things running smoothly.


We’ve been operating across Britain for over 500 years

30 million

Six days a week, we deliver mail to over 30 million addresses in the UK


It takes the hard work of over 150,000 employees to keep things running smoothly

Delivering for the Country

Our Values

Be positive

Great things are possible. We work together to make them happen, so we always give our customers the very best service.

Be Brilliant

We pride ourselves on knowing our stuff. We’re always looking ahead, exploring new innovations to stay on top of what people will need next.

Be Part of It

We embrace difference, recognising that together we’re stronger. We appreciate each one of our customers; they’re the centre of our world.

Our People

Hear from our people what working for Royal Mail means to them.

  • portrait of Mike price

    Career progression

    Mike joined Royal Mail at age 16, since then he's worked in various roles across the business and been able to build a career with us. Through his own initiative, he studied for a degree in order to join our graduate scheme and we're proud to have given him the opportunities to progress. In the 26 years he's been with us, he's always been supported by his team, he understands how he can add value to the business and today continues to earn qualifications and develop himself. In his words, "the opportunities are endless in Royal Mail if you have the commitment and flexibility."

Representing the people who believe in us

We’ve got a big part to play in bringing people together, and we have a proud history of connecting the UK. We celebrate diversity by recognising that all people have different needs and are able to contribute in different ways. We promote behaviours and working practices which recognise and value the difference between people and help them to fulfil their potential.

Related Links

Our Roles

Discover more about the variety of roles on Offer at Royal Mail, click here to find one that suits you.

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Temporary Jobs

We get extremely busy at certain times of year and are always looking for flexible workers to help us ensure everybody’s mail arrives on time.

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Job Search

Got a specific job that you’re interested in, or looking for a particular location? Our Job Search can help you find the role that’s ideal for you.

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