We’re transforming. From AI and automation, to big data, our Technology team are driving change across our business and helping us to become a stronger, faster and better Royal Mail than ever before. We work to keep the lights on for our workforce and the nation; preventing Cyber threats, improving customer experiences and supporting the services that deliver for the nation.

By working together to develop new innovations that touch every part of our organisation, we’re making sure we can keep connecting millions of customers. Joining this team, you’ll discover scale, opportunity and trust at every turn. You’ll help create a digitally connected culture servicing exploding customer demand. And you’ll help the world to realise there is more to us than mail.

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Senior Performance Business Partner - South West Bristol, GB, EX2 7XX

Our tech in numbers

valued employees, all connected digitally by our culture

data points generated daily through digitised operations

parcel and letter processing events per year

Playing our part

Working on the scale we do, with 150,000 people, the Technology team develop essential tools that enable people and resources to be used effectively. There are always things that we can do to help people make informed decisions, save money, direct resources, be more efficient and how to help us compete in the market in which we operate.

Uniquely positioned for maximum impact

  • Pooja Bagga - IT Director, Operations

    "Royal Mail Group is leading the way in the logistics sector which has seen a tremendous growth in the last one year and we are leading the way in technology here, enabling group wide re-invention! We are probably one of the few companies in the UK with a committed multiyear, multimillion pound investment enabling this transformation for an iconic brand.

    This is not a pure tech company but what you deliver here is far reaching. The satisfaction from such deliveries is massive and you will never get that from a fintech for example– you deliver and you move. If you want to make a difference, this is the organisation to be in and you can feel that…"

  • Laura Cornish - Postwoman

    "Our PDAs are enabling us to better compete with our business rivals, as far as providing tracking information to customers is concerned. Everyone likes the reassurance of knowing where their parcel is on its journey and knowing where it's going to be once it's been safely delivered. This type of capability is, for me, where the PDA really proves its worth.

    It's also a symbol of this age-old company really moving with the times. I believe there's still untapped potential in these devices and can't wait to see how they continue to evolve and further improve efficiencies."

  • Zareena Brown - Chief People Officer

    "The Technology team plays a crucial role in supporting the transformation of Royal Mail, making it a more connected company, and building trust with all of our colleagues. As a largely unconnected workforce we needed to innovate and help information be more accessible 24/7 through any device and ensure that people could always have their voice heard.

    Through innovations such as the new People App, introduction of Facebook Workplace and the build a new Extranet; the Technology team is bringing together all 140,000 colleagues for the first time in our history. The ask was not a simple one; but as always they continue to deliver seamlessly one innovation to the next."

We represent the people who believe in us

“We’ve got a big part to play in bringing people together, and we have a proud history of connecting the UK. We celebrate diversity by recognising that all people have different needs and are able to contribute in different ways. We promote behaviours and working practices which recognise and value the difference between people and help them to fulfil their potential.”


Our Technology Areas

Cyber Security

We handle a huge amount of personal data and millions of transactions every day, so keeping our data and information safe is a full time priority for our Cyber Security team.

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Service Delivery

Our Service Delivery team collaborate with colleagues, suppliers and all kinds of stakeholders to keep everything running smoothly behind the scenes.

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The Data team are helping to drive our transformation, using the latest tech to uncover fascinating and business-critical insight from enormous datasets.

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Engineering, Architecture and QA

Engineering, Architecture and QA translate the strategy into our technical blueprint and execute the development on our core platforms.

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Projects and Programmes Delivery

Working on the scale we do, collaboration is key. The Project & Programmes teams plan and coordinate our exciting and ambitious developments.

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Day to day life

Each team has its own specialist focus, with experts from a whole range of technical and commercial backgrounds. They’re an award winning 500-strong team of IT Professionals who support the business drive to increase and improve all the digital interactions the world has with the Royal Mail Group.

Day to day life

Each team has its own specialist focus, with experts from a whole range of technical and commercial backgrounds. They’re an award winning 500-strong team of IT Professionals who support the business drive to increase and improve all the digital interactions the world has with the Royal Mail Group.


Make your money go further with our corporate discounts on groceries, tech, cars, days out, holidays and more.

It all adds up, save for your future with our contributory pension scheme.

You’ll be eligible for our Cycle to Work scheme and save 25% off the price of a new bike & accessories

Holiday starts at 22.5 days a year, the longer you’re with us, the more days you’ll get.

You’ll have excellent options to develop your career with Royal Mail, we’ll share your aspirations and help you go further.

Our First Class health and wellbeing programme includes access to a confidential helpline, a wellbeing portal for hints and tips across a range of subjects and access to gyms in our larger sites.

Related Links

Temporary Jobs

Learn all about Royal Mail, who we are and what we do. Find everything you need to know about our people. our values and our history.

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Frequently Asked Questions

We might be able to help with some of your straightforward queries, check our Frequently Asked Questions page for lots of helpful answers.

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Job Search

Got a specific job that you’re interested in, or looking for a particular location? Our Job Search can help you find the role that’s ideal for you.

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