Operations Management

Skilled problem solvers, great motivators with a mind for meticulous organisation. Our Operations Managers are essential to achieving maximum productivity from the processing, delivery and collections centres, they coach, lead and motivate diverse teams to perform at their best.

As our business transforms, constantly digitising and automating processes, managers need to be informed and alert to help their teams to work efficiently. A strong initiative is required as things don’t always go to plan, but we can rely on our Operations Managers to foresee and overcome potential obstacles. Keep reading below for more information about joining our Operations Management team.

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Playing our part

Managing a team in a bustling depot requires strong communication skills. Our Operations Managers are essential in keeping things running smoothly in a high-paced environment with little room for mistakes. They are brilliant leaders and they help their teams to realise their own ambitions, while supporting them through any challenges along the way. 

Day to day life

Life in the depot is fast paced, with lots of moving parts and the continuous goal of ensuring each stage of the process is completed in time. That’s why it’s important for our Operations Managers to build strong relationships with their team, ensuring that there is trust and support all the way along the operational process.

Our People

Meet Mel

Mel is the Plant Manager in Swindon which means she oversees over 600 people. For her, the role is about translating the business strategy into reality and helping everyone in her team understand and implement change. That’s not possible without using everyone’s ideas. Watch her film and find out more about her day-to-day role.


Make your money go further with our corporate discounts on groceries, tech, cars, days out, holidays and more.

It all adds up, save for your future with our contributory pension scheme.

You’ll be eligible for our Cycle to Work scheme and save 25% off the price of a new bike & accessories.

Holiday starts at 22.5 days a year, the longer you’re with us, the more days you’ll get.

You’ll have excellent options to develop your career with Royal Mail, we’ll share your aspirations and help you go further.

Our First Class health and wellbeing programme includes access to a confidential helpline, a wellbeing portal for hints and tips across a range of subjects and access to gyms in our larger sites.

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Temporary Jobs

We get extremely busy at certain times of year and are always looking for flexible workers to help us ensure everybody’s mail arrives on time.

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Frequently Asked Questions

We might be able to help with some of your straightforward queries, check our Frequently Asked Questions page for lots of helpful answers.

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Job Search

Got a specific job that you’re interested in, or looking for a particular location? Our Job Search can help you find the role that’s ideal for you.

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