Service Delivery
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The 10 most recent jobs posted by Royal Mail Group are listed below for your convenience.
Watch jobs in this category
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Shift Manager - Weekend Shift
Wolverhampton, GB, WV1 1AA
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Postperson with Driving
Bristol, GB, BS15 8PN
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Vehicle Technician
Warrington, GB, WA2 8NX
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Workshop Manager
Uxbridge, GB, UB8 2GG
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Parcelforce Collection & Delivery Driver
London, GB, SM3 9QN
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Cleaning Operative - Parcelforce Worldwide Plymouth (PL6 7BQ)
Plymouth, GB, PL6 7BQ
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Mobile Cleaning Operative - Ipswich Delivery Office (IP11AA)
Ipswich, GB, IP1 1AA
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Accident Repair Advisor
Chesterfield, GB, S49 1PF
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Postperson with Driving
Didcot, GB, OX11 8ZZ
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Postperson with Driving
Devizes, GB, SN10 1ZZ
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Results 1 – 10 of 10
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Service Delivery
Of the many challenges caused by the pandemic, one major priority was the ability for colleagues to work from home and to continue collaborating effectively virtually. The Service Delivery team stepped up to meet this challenge by rolling out Microsoft Teams to all 24,000 of our desktops and laptops in 6 weeks, while ensuring we provided learning materials and sessions required to use it effectively. The solution was made available with little issue, enabling our employees to work together with features like chat, file sharing, and video calling; improving teamwork and boosting collaboration even when working flexibly or remotely.
Service Delivery
Of the many challenges caused by the pandemic, one major priority was the ability for colleagues to work from home and to continue collaborating effectively virtually. The Service Delivery team stepped up to meet this challenge by rolling out Microsoft Teams to all 24,000 of our desktops and laptops in 6 weeks, while ensuring we provided learning materials and sessions required to use it effectively. The solution was made available with little issue, enabling our employees to work together with features like chat, file sharing, and video calling; improving teamwork and boosting collaboration even when working flexibly or remotely.
Tom Walton Testimonial - Service Change Manager
“I was part of the team before applying to become a Service Change Manager, so I was aware of the skills required. Since starting this role, there have been plenty of opportunities to challenge myself. I have worked on a service improvement plan with one of our suppliers – with specific goals and deadlines to meet. I’ve discovered how important it is to build strong relationships with internal teams and suppliers, ensuring I have a reliable network of resources and maintain communication with them throughout. Some activities have required input from other teams and individuals to complete, this involved a lot of planning and collaborating to find the best way forward and keep projects going to plan.”
Tom Walton Testimonial - Service Change Manager
“I was part of the team before applying to become a Service Change Manager, so I was aware of the skills required. Since starting this role, there have been plenty of opportunities to challenge myself. I have worked on a service improvement plan with one of our suppliers – with specific goals and deadlines to meet. I’ve discovered how important it is to build strong relationships with internal teams and suppliers, ensuring I have a reliable network of resources and maintain communication with them throughout. Some activities have required input from other teams and individuals to complete, this involved a lot of planning and collaborating to find the best way forward and keep projects going to plan.”
We're proactive about learning
"Training is quite a big thing for me and it's really good at RMG. They’re very proactive about putting you on courses and promoting you to go on them – also the people at RMG are so friendly, I have not met anyone who isn’t helpful, even if you have never met them, they’re open to you asking questions and helping you out, yet you’re also trusted to get on with things, not micromanaged."
Ability to purchase an additional 5 days annual leave
Full annual membership to CITF
Online self-learning portals include Magpie & GetAbstract
Access to EveryWoman career development resources
Opportunity to access Pluralsight and Cloud Academy licenses / membership for specialist roles
Our First Class health and wellbeing programme includes access to a confidential helpline, a wellbeing portal for hints and tips across a range of subjects and access to gyms in our larger sites.
Locations
Based in Chesterfield, our Service Delivery team is a friendly and supportive team of experts, some of them have been here for decades. Packed with talent and experience, they've been critical in keeping operations running smoothly through every challenge.
Learn all about Royal Mail, who we are and what we do. Find everything you need to know about our people, our values and our history.
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