Service Delivery

The scale of the tech behind our operation is almost unfathomable. That's why it takes a talented team to design, create and run the systems and processes that keep everything moving. With that challenge comes variety, as we collaborate across the business, solving a range of problems for all kinds of colleagues. But you'll always find the support to get the job done. Our teams are tight knit, so whether you’re working day or night, you’ll be surrounded by friends who’ll support you as you keep our IT estate operating effectively.

The key to succeeding in this team is a love of learning more about tech and supporting people in every way we can, while never losing sight of the fact that we're playing a key role in delivering billions of letters and parcels across the UK. As we continue to transform and evolve, tech has an even bigger part to play in the future. We're at the forefront of that evolution, making sure that no matter what the demand, we can deliver for customers across the nation.

Our Work

Our People


Ability to purchase an additional 5 days annual leave

Full annual membership to CITF

Online self-learning portals include Magpie & GetAbstract

Access to EveryWoman career development resources

Opportunity to access Pluralsight and Cloud Academy licenses / membership for specialist roles

Our First Class health and wellbeing programme includes access to a confidential helpline, a wellbeing portal for hints and tips across a range of subjects and access to gyms in our larger sites.

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Service Request Fulfilment Analyst
Service Request Fulfilment Analyst Sheffield, GB, S98 6HR
Sheffield, GB, S98 6HR

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