Service Delivery
The 10 most recent jobs posted by Royal Mail Group are listed below for your convenience.
Watch jobs in this category
Title | Location |
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Postperson with Driving - Stroud Delivery Office (GL6 6PZ)
Stroud, GB, GL6 6PZ
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Postperson with Driving - Bracknell Delivery Office (RG12 1GJ)
Bracknell, GB, RG12 1GJ
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Postperson with Driving - Benfleet Delivery Office (SS7 3HA)
Benfleet, GB, SS7 3HA
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Postperson with Driving - Wellington Delivery Office (TA21 8QT)
Wellington, GB, TA21 8QT
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Postperson with Driving - Aylesbury Delivery Office (HP20 1AA)
Aylesbury, GB, HP20 1AA
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Postperson with Driving - Manchester South East Delivery Office (M12 6AA)
Manchester, GB, M12 6AA
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SCG Specialist Senior Modeller
London, GB, L3 4XX
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Postperson with Driving - Romford Delivery Office (RM8 1RX)
Romford, GB, RM8 1RX
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Postperson with Driving - Peckham Delivery Office (SE15 5AU)
London, GB, SE15 5AU
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Postperson with Driving - Ilkeston Delivery Office (DE7 8XD)
Ilkeston, GB, DE7 8XD
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Service Delivery
Of the many challenges caused by the pandemic, one major priority was the ability for colleagues to work from home and to continue collaborating effectively virtually. The Service Delivery team stepped up to meet this challenge by rolling out Microsoft Teams to all 24,000 of our desktops and laptops in 6 weeks, while ensuring we provided learning materials and sessions required to use it effectively. The solution was made available with little issue, enabling our employees to work together with features like chat, file sharing, and video calling; improving teamwork and boosting collaboration even when working flexibly or remotely.
Service Delivery
Of the many challenges caused by the pandemic, one major priority was the ability for colleagues to work from home and to continue collaborating effectively virtually. The Service Delivery team stepped up to meet this challenge by rolling out Microsoft Teams to all 24,000 of our desktops and laptops in 6 weeks, while ensuring we provided learning materials and sessions required to use it effectively. The solution was made available with little issue, enabling our employees to work together with features like chat, file sharing, and video calling; improving teamwork and boosting collaboration even when working flexibly or remotely.
Tom Walton Testimonial - Service Change Manager
“I was part of the team before applying to become a Service Change Manager, so I was aware of the skills required. Since starting this role, there have been plenty of opportunities to challenge myself. I have worked on a service improvement plan with one of our suppliers – with specific goals and deadlines to meet. I’ve discovered how important it is to build strong relationships with internal teams and suppliers, ensuring I have a reliable network of resources and maintain communication with them throughout. Some activities have required input from other teams and individuals to complete, this involved a lot of planning and collaborating to find the best way forward and keep projects going to plan.”
Tom Walton Testimonial - Service Change Manager
“I was part of the team before applying to become a Service Change Manager, so I was aware of the skills required. Since starting this role, there have been plenty of opportunities to challenge myself. I have worked on a service improvement plan with one of our suppliers – with specific goals and deadlines to meet. I’ve discovered how important it is to build strong relationships with internal teams and suppliers, ensuring I have a reliable network of resources and maintain communication with them throughout. Some activities have required input from other teams and individuals to complete, this involved a lot of planning and collaborating to find the best way forward and keep projects going to plan.”
We're proactive about learning
"Training is quite a big thing for me and it's really good at RMG. They’re very proactive about putting you on courses and promoting you to go on them – also the people at RMG are so friendly, I have not met anyone who isn’t helpful, even if you have never met them, they’re open to you asking questions and helping you out, yet you’re also trusted to get on with things, not micromanaged."
Locations
Based in Chesterfield, our Service Delivery team is a friendly and supportive team of experts, some of them have been here for decades. Packed with talent and experience, they've been critical in keeping operations running smoothly through every challenge.