Service Delivery
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The 10 most recent jobs posted by Royal Mail Group are listed below for your convenience.
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Traffic Office Administrator - Preston Vehicle Operating Centre (PR2 9GG)
Preston, GB, PR2 9GG
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Vehicle Technician
Milton Keynes, GB, MK6 4AD
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Service Manager / Team Leader - Shared Services
Sheffield, GB, S98 6HR
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Vehicle Technician
Exeter, GB, EX2 7LL
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Parcelforce Collection & Delivery Driver (Saturday Only)
Tonbridge, GB, TN9 1YQ
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Postperson with Driving - Fulham Delivery Office (SW6 5PT)
London, GB, SW6 5PT
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Cleaning Operative - Hayling Island Delivery Office (PO11 9DA)
Hayling Island, GB, PO11 9DA
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Cleaning Operative - Buckie Delivery Office (AB56 1BA)
Buckie, GB, AB56 1BA
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Cleaning Operative - Northern Ireland Mail Centre (BT36 4HQ)
Newtownabbey, GB, BT36 4HQ
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Cleaning Operative - Turriff Delivery Office (AB53 4EA)
Turriff, GB, AB53 4EA
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Results 1 – 10 of 10
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Service Delivery
Of the many challenges caused by the pandemic, one major priority was the ability for colleagues to work from home and to continue collaborating effectively virtually. The Service Delivery team stepped up to meet this challenge by rolling out Microsoft Teams to all 24,000 of our desktops and laptops in 6 weeks, while ensuring we provided learning materials and sessions required to use it effectively. The solution was made available with little issue, enabling our employees to work together with features like chat, file sharing, and video calling; improving teamwork and boosting collaboration even when working flexibly or remotely.
Service Delivery
Of the many challenges caused by the pandemic, one major priority was the ability for colleagues to work from home and to continue collaborating effectively virtually. The Service Delivery team stepped up to meet this challenge by rolling out Microsoft Teams to all 24,000 of our desktops and laptops in 6 weeks, while ensuring we provided learning materials and sessions required to use it effectively. The solution was made available with little issue, enabling our employees to work together with features like chat, file sharing, and video calling; improving teamwork and boosting collaboration even when working flexibly or remotely.
Tom Walton Testimonial - Service Change Manager
“I was part of the team before applying to become a Service Change Manager, so I was aware of the skills required. Since starting this role, there have been plenty of opportunities to challenge myself. I have worked on a service improvement plan with one of our suppliers – with specific goals and deadlines to meet. I’ve discovered how important it is to build strong relationships with internal teams and suppliers, ensuring I have a reliable network of resources and maintain communication with them throughout. Some activities have required input from other teams and individuals to complete, this involved a lot of planning and collaborating to find the best way forward and keep projects going to plan.”
Tom Walton Testimonial - Service Change Manager
“I was part of the team before applying to become a Service Change Manager, so I was aware of the skills required. Since starting this role, there have been plenty of opportunities to challenge myself. I have worked on a service improvement plan with one of our suppliers – with specific goals and deadlines to meet. I’ve discovered how important it is to build strong relationships with internal teams and suppliers, ensuring I have a reliable network of resources and maintain communication with them throughout. Some activities have required input from other teams and individuals to complete, this involved a lot of planning and collaborating to find the best way forward and keep projects going to plan.”
We're proactive about learning
"Training is quite a big thing for me and it's really good at RMG. They’re very proactive about putting you on courses and promoting you to go on them – also the people at RMG are so friendly, I have not met anyone who isn’t helpful, even if you have never met them, they’re open to you asking questions and helping you out, yet you’re also trusted to get on with things, not micromanaged."
Ability to purchase an additional 5 days annual leave
Full annual membership to CITF
Online self-learning portals include Magpie & GetAbstract
Access to EveryWoman career development resources
Opportunity to access Pluralsight and Cloud Academy licenses / membership for specialist roles
Our First Class health and wellbeing programme includes access to a confidential helpline, a wellbeing portal for hints and tips across a range of subjects and access to gyms in our larger sites.
Locations
Based in Chesterfield, our Service Delivery team is a friendly and supportive team of experts, some of them have been here for decades. Packed with talent and experience, they've been critical in keeping operations running smoothly through every challenge.
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