Lead Product Owner - Platform Management

Date: 01-Aug-2022

Location: GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 272023


Lead Product Owner - Platform Management


Full time


London/Milton Keynes/Sheffield - Hybrid working


Royal Mail and our evolving journey

With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we’re passionate about harnessing technology to deliver the best possible results for our customers.

Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA’s and 25,000 end IT users. We are in an exciting period of transformation with significant growth in parcel & packet volumes and online services and we’re focusing on investing in the security, technology, processes, and people that are going to help us continue to achieve great things and grow our business. 

We have the UK’s largest “Feet on the Street” network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones.

The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals. 
 We are making multi-million-pound investments in Cloud services, Automation, and Software.


Job title – Lead Product Owner - Platform Management
By joining the RMG Tech team, you will be driving meaningful change and pushing forward our continued transformation. You will be joining a growing, developing team who are delivering large scale changes. You’ll need to be a strong self-starter who is able to lead and drive our transition to more efficient ways of working.  
Your role will be to maintain our delivery capability on a core platform. You will ensure there is strong engagement with business/portfolios and provide clear communication routes to the scrum teams across the platforms. You will also lead on governance for the quality of platform backlog ensuring there is sufficient well-defined epics/features to feed the capacity of the teams


You will capture and articulate business priorities at a platform level – working with stakeholders and platforms to define the value and build business cases, while acting as a single point of contact across several platform areas – drawing together a product/project view of the change. You will also build functional delivery roadmaps that split across multiple teams
We offer workplace flexibility, hybrid working, access to extensive Learning & Development resources and a benefits package which includes private medical cover, car allowance with incentives for electrical vehicles and a bonus scheme. We also offer the option to purchase additional annual leave, an attractive pension scheme, a share incentive scheme, the ability to purchase additional benefits such as travel insurance, dental cover and critical illness cover and employee discounts on a wide range of services and retailers.
About you:
You will have awareness of the commercial implications of decisions, both in terms of cost and benefit to an organisation, and an ability to both communicate and influence these elements of a project/programme. You will have experience coordinating the work of business analysts/product owners to produce a coherent set of deliverables. You will have proven experience of:



  • Managing development teams using agile delivery working practises
  • A variety of tools, techniques, and methodologies for structured analysis, including requirements management, business process analysis and information modelling. Comfortable with both agile and waterfall delivery approaches.
  • Digitally enabled delivery, including customer-centric and user-centric design.
  • Understanding the constraints of technology-supported change and be able to incorporate these into the requirements definition process



We’re evolving, transforming and working together to innovate and provide a service our customers can trust and recommend. This is tech you’d never expect from Royal Mail pushing the boundaries and delivering a First-Class delivery service.

We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2021 for a 8th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 

We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs



For more information on Royal Mail Group click here



Job Segment: Business Process, Cloud, Electrical, Manager, Management, Technology, Engineering