Senior Software Engineer

Date: 10 Jun 2023

Location: GB, EC1A 1AA

Company: Royal Mail Group

Royal Mail and our evolving journey

With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we’re passionate about harnessing technology to deliver the best possible results for our customers.

Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA’s and 25,000 end IT users. We are in an exciting period of transformation with significant growth in parcel & packet volumes and online services and we’re focusing on investing in the security, technology, processes, and people that are going to help us continue to achieve great things and grow our business. 

We have the UK’s largest “Feet on the Street” network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones.

The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals.


Job title – Senior Software Engineer

We’re passionate about harnessing technology to deliver the best possible results for customers. The business is in an exciting period of transformation and making the most of resources and innovation is fundamental to evolving and delivering the best possible service across the UK and Europe. With a proud history of serving the UK, Royal Mail has been able to thrive by continuously adapting and adopting the most advanced tech. At Royal Mail Technology, we’re playing an exciting role in taking the next steps. 

With so much growth in parcels and e-commerce we have a vision for the future, and we need talented and ambitious people like you to help us get there. We know how to support business and communities - and we need to be agile to achieve our goals. We’re focusing on investing in the tech, processes and people that are going to help us achieve great things together. By joining us, you will be driving meaningful change, pushing forward our transformation to become a more agile and customer focused team. We face new challenges every day. But we overcome them together, which brings incredible satisfaction and reward as we deliver more innovation, products and essential services for millions of customers across the UK


Job Purpose

This role is a key enabler in allowing RMG to take technical leadership of its capability to build high quality software solutions that are capable of operating at enterprise scale with significant transaction volumes, users and data. The Senior Software Engineer will bring strong software engineering capabilities to bear to influence the design and implementation of enterprise software solutions while also mentoring more junior members of the software engineering team.


In this role you will be:

  • Responsible for the design of software solutions in a complex IT estate
  • Responsible for helping build, lead and retain a multi-disciplined team based on enterprise technologies
  • Mentoring and coaching more junior software engineers, helping them on their journey to become world class engineers
  • Acting as a technical lead within Agile development teams
  • Applying architectural and engineering concepts to implement solutions that meet business requirements, considering scalability, maintainability, security, reliability, flexibility, availability and manageability
  • Able to create and interpret technical architectures using standard tools and techniques for modelling
  • Identify the technologies to employ and take responsibility for the delivery of software solutions
  • Assurance of supplier solutions to ensure compliance with requirements and procurements

Qualifications and experience required:

  • Expert level in .NET / C#, Azure PaaS (Azure Functions, Service Bus, Azure SQL, Cosmos DB etc), relational databases (MS SQL), non-relational data stores (Cosmos DB / Mongo etc), Xamarin Android / Forms. You may have core experience in either Azure PaaS or Xamarin, but experience in both would be an advantage
  • Experience in Web application development with ASP.NET
  • Experience of integration into a diverse range of platforms and services including EAI, remote resources, data storage, messaging, frameworks and 3rd party libraries
  • Ability to develop extensible, testable and maintainable code
  • Good understanding of the challenges of enterprise software development
  • Track record of delivering high volume, low latency distributed software solutions
  • Experience of working in Agile teams
  • Experience of the full software development lifecycle including analysis, design, implementation, testing and support
  • Knowledge of CI/CD and DevOps practices is an advantage
  • Knowledge of Azure DevOps is desirable 
  • Experience of mentoring more junior developers and directing/organising the work of teams




We’re evolving, transforming and working together to innovate and provide a service our customers can trust and recommend. This is tech you’d never expect from Royal Mail pushing the boundaries and delivering a First-Class delivery service.


We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2021 for an 8th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 


We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs.


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