Reporting Manager

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Job reference 320831
Reporting Manager
Competitive salary if no salary listed 10% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time 
Chesterfield, Future Walk, S49 1PF, you will be expected to attend the office 3 days per week.

Explore finance at Royal Mail, where tradition meets innovation. We are a £12.7 billion turnover company with a global reach, where finance professionals can explore unparalleled opportunities. 

As a driving force behind Royal Mail’s dynamic forward thinking Knowledge Management team, you will ensure SLAs are achieved by liaising with internal and external stakeholders to identify issues, resolve promptly and coordinate the management of accurate data for reporting.

Have you got experience in data management and complex reporting? Do you have a structured and methodical approach and a high attention to detail? If so, we would love to hear from you. We are looking for a Reporting Manager to join our Knowledge Management Team.

About the Role

Reporting into the Reporting Team Lead you will be Responsible for ensuring all reporting activity is accurately undertaken in the areas supported by Knowledge Management – namely the international business unit, with suitable controls and reconciliations.

You will also:
•    Manage a sub-team to ensure all reporting activity is completed in line with SLAs and critical deadlines.
•    Maintain catalogue of tasks, times and ensure end user processes are accurate and up to date.
•    Ensure SLAs are achieved with data suppliers and liaise with suppliers to ensure that issues are identified and resolved promptly.
•    Monitor systems and processes, including those provided by GBI and other Technology partners, to ensure data is available to meet deadlines and performance is maintained.
•    Develop and deploy agreed process improvements to deliver performance improvement (service, cost and quality)

About You
To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:
•    Process management and improvement experience, preferably with the use of Alteryx, VBA, PowerBI or similar
•    Experience reporting against multiple complex data sets, including data manipulation.
•    Good communicator, both written and verbal, with the ability to explain technical matters to a wide audience and engage with stakeholders at all levels.
•    Ability to respond at pace to changing requirements in business performance reporting.
•    Ability to digest and action requirements and to identify and recommend alternative options. 
•    Self-motivated with the ability to work on own initiative to deliver to tight timescales.
•    Financial qualification preferred but not essential.

Extra Benefits
•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 
 

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Wednesday 27th November. Please note, this advert may close early if the appropriate number of applications has been reached.

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