Workshop Manager - Coventry

Date: 22-Jun-2022

Location: Coventry, GB, CV3 4PF

Company: Royal Mail Group

Job reference number 270667

Workshop Manager - Coventry

Salary from £47,605 per annum

Contracted 41 hours per week

Full time


F&MS SC Coventry Hub



At Royal Mail we are widely known for our career opportunities within postal delivery roles, but there are many other opportunities for skilled employees in other areas that make our business what it is today.
We’re recruiting now for a Workshop Manager in Coventry at our PFWW Coventry hub location.
About the role
As a Workshop Manager, you’ll be critical in the delivery of both Fleet performance and for meeting the requirements of the Operator in the most efficient and cost-effective way. You’ll play a pivotal role in the delivery of cultural change. You’ll also be accountable for the performance of your Workshop, with specific accountability for delivering performance against all key Maintenance scorecard indicators - including, Safety, Legal, Cost, People and Stakeholder performance measures.
In addition, you’ll be responsible for the following:
•    Accountable for compliance of both legal and RM safety policies, as well as meeting safety targets
•    Accountable for delivering maintenance services and for optimising cost performance and forecasting through the use of the resource planning and booking tools
•    Responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels
•    Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team
•    Accountable for the achievement of all agreed targets, including internal Customer targets with SLAs, through effective performance management techniques
•    Provide visible and effective leadership for Fleet Workshop teams and support staff
•    Deployment of all changes relating to Fleet Workshops
•    Build effective and professional relationships with key stakeholders and customers, being the first point of contact for operational managers for Fleet related queries
•    Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support Continuous Improvement activity within the Workshops
•    Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change
•    Responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster
•    Budgetary responsibility of circa £4m
•    Headcount responsibility for 45 staff 
About you


To be successful in this role, you will possess the following essential skills, experiences and qualifications:
•    Fully qualified to at least advanced level (IMI Level 3) in Light or Heavy Vehicle Maintenance & Repair, or an equivalent qualification
•    Full driving licence
•    Ability to effectively manage and build relations with stakeholders
•    Ability to influence and deliver results through people
•    Ability to manage and build relations with Trade Union partners
•    Ability to lead, develop and coach to drive performance improvement.
•    A high degree of flexibility to ensure effective cover across multiple shift operations – you may also be required to travel to other sites within your area of responsibility
•    Relevant industry knowledge and experience of dispersed maintenance operations •    Experience of leading and coaching teams through change
•    Knowledge of compliance requirements for vehicles and road transport legislation is essential HGV experience is desirable 


About Us


At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.


We are an inclusive employer with equality, diversity and fairness at the heart of our values.  We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.



For more information on Royal Mail Group and our values please click here:


Closing Date: 6th July 2022. Please note, this advert may close early if the appropriate number of applications has been reached.

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