Yard Control Operative / Administrator - Midlands Super Hub (NN6 7GZ)

Date: 9 Sep 2023

Location: Crick, GB, NN6 7GZ

Company: Royal Mail Group

Yard Control Operative / Traffic Office Administrator
Job Reference: 296415

Location: Midlands Super Hub, NN6 7GZ
Job type: Permanent contract
Hours: 38:00 hours per week, working across Mon-Sun, various shifts are available including days, lates, nights and weekends


There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.


A Yard Control Operative is responsible for the safe running of the Transport Yard via manual and computerised methods, including Transport Office Administrator, Yard Marshall, Gatehouse and Control Room. Our logistics team are responsible for keeping everything moving. Without logistics we simply wouldn’t be able to function. The physical transportation of mail is what we do. The Traffic Office Administrator is a vital role at Midlands Super Hub as it plays a part in supporting a safe, efficient and cost-effective fleet.


In addition, the role will be required to cover additional admin duties as and when required.


 As a Reserve Traffic Office Administrator you will need to be flexible as shifts are across a 24 hour period, this will be discussed further at the interview.


Your duties will include

  • Communicating efficiently with on and off site drivers and dealing with any problems they should encounter whilst in the yard or Transport office.
  • Ensure Health & Safety site rules and Safe Systems of Work are being adhered to.
  • Confirming and ensuring trailers and vehicles are parked at their correct destination.
  • Dealing with driver queries and problems.
  • Performing trailer park brake and speed checks.
  • Dealing with ad hoc customer queries in the transport yard.
  • Downloading digital tachographs and reporting on accident data.
  • Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty.
  • Ensure that CDU/FTA, the system we use to record our HGV drivers’ hours, is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.
  • Issue vehicle keys and log books in line with Royal Mail standards.
  • Ensure digital tacho cards are downloaded in line with Royal Mail policy.
  • Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
  • Ensure planned maintenance is carried out of vehicles and that the maintenance board and vehicle files are kept up to date.


A bit about you

  • Upbeat, independent and self-motivated.
  • Organised, punctual and ready to deliver great customer service.
  • Able to input data to set deadlines whilst maintaining confidentiality.
  • Good communication and interpersonal skills.
  • Ability to maintain confidentiality, adapt and work under pressure to strict deadlines.
  • Administration and computer literacy skills with knowledge of Microsoft Excel and Work.
  • Happy to work outside in all weathers and takes pride in what you do.
  • You need to hold a full UK driving licence with less than 6 penalty points for driving up to 3.5t vehicle (van) to perform ad-hoc collections & taking drivers to vehicle workshops to collect HGV vehicles.


What we do for you

To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive: 

  • Pay monthly, hourly rate of £11.59p/hr.
  • Overtime 1.25x the normal hourly rate.
  • 22.5 days holiday, rising with length of service (pro-rata).
  • Contributory pension scheme.
  • Lots of opportunity to develop a career.
  • Full uniform provided if you’re on a contract of longer than three months.
  • Excellent parental leave policy.
  • Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.


Time to apply

Ready to become a Yard Control Operative / Traffic Office Administrator and deliver for the people in your local community? Hit the apply button now. If your application is successful, we’ll invite you to an interview. 


Closing date for applications: 24th September 2023


Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 


We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Job Segment: Logistics, Operations