Customs & Process BP

 

Job reference number 313197

Customs & Process BP - London Farringdon/Milton Keynes

Competitive salary

Car allowance £4,000 or £3,500 cash equivalent 
Full Private Healthcare and annual bonus potential of 18%
Generous annual leave offering of 27.5 days, plus bank holidays, increasing with years served   

Permanent, Full time       

London, Farringdon or Milton Keynes, Magna Park

You will be expected to attend the office 2/3 days per week.

At Royal Mail we’ve served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.

We’re currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented, bright, and driven people.

Are you a proactive, focused individual with the ability to communicate and engage effectively across all levels? Do you have a strong understanding of customs Tax and Duty? If so, we would love to hear from you. We are looking for a Customs & Process BP to join our Team. Interested? More details and how to apply can be found below.

About the Role
Reporting into the Director of Finance, you will work with with the International Operations and Finance teams to manage and ensure accuracy of customs Tax & Duty that are raised by Royal Mail. The key purpose is to ensure that there are clear reconciliation processes in place and we are confident that all charges are raised to the appropriate channels.  You will also manage a Manual Billing Manager in the team.

You will also:
•    Be accountable for the Financial Control framework relating to Parcel Force Worldwide (PFW) customs activities, including both import and export customs for both commercial and postal clearances.
•    Ensure that all key processes across the Tax & Duty billing activity are clearly documented/process mapped and that monthly reconciliation checks are carried out and deferment account (held with HMRC) is fully reconciled, resolving, or writing off any discrepancies. 
•    Participate in all future developments in this arena, engaging with any projects that may arise.
•    Support the Sales and Commercial Teams with escalated customer enquiries and work closely with the Commercial Customs Bureau 
•    Resolve all PFW finance issues in the customs arena, partnering with the senior stakeholders in customs compliance, tax and billing.
•    Manage all off-system billing undertaken in PFW, ensuring that all is SOX compliant and be responsible for ensuring there are adequate controls and authorisations in place for all complex billing enquiries in PFW.

About You
To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below:
•    Knowledge of Customs processes & systems (Commercial & Postal)
•    Strong Financial & Data analysis skills
•    Strong communication skills at all levels within the business 
•    Inquisitive by nature, with proven experience of problem ownership and resolution
•    Able to build relationships at all levels 
•    Excellent analytical and influencing skills
•    Advanced Excel & Access skills
•    Qualified accountant

Extra Benefits
•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
•    Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.  
•    Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
•    Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
•    Free & discounted RMG products - free keep safe & redirection, partner discounts 
•    Free stamps at Christmas
*Available only to perm employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses. 

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. 

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. 

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions. 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 
 

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Thursday 27th June. Please note, this advert may close early if the appropriate number of applications has been reached.

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