Infrastructure Manager

Date: 27 Mar 2024

Location: Sheffield, GB, S98 6HR

Company: Royal Mail Group

Job reference number 295468


Infrastructure Manager

Competative salary, 18% bonus potential, 25days annual leave and pension


Royal Mail Sheffield, Pond Street, Sheffield, S98 6HR

Hybrid working


About the job:

You will be a subject matter expert in your technology tower. You will be responsible for delivering infrastructure improvement programmes with accountability for budgets up to £1million and will be required to liaise with numerous stakeholders (via recognised governance forums). By joining us you will be driving meaningful change and pushing forward our transformation to become a more agile and customer focused team.


Key Accountabilities:

You will shape and deliver technology enabled business transformation from concept to deployment, define, communicate and maintain the strategic roadmap of change across the portfolio and have ownership of all IT elements of the business cases created within the scope of the portfolio. You will build and manage relationships with senior business stakeholders at the Executive Board level and their leadership teams. Shape and deliver agreed technology initiatives in support of the business and technology strategies.


You will also be promoting the collaborative working practices across business functions, IT directorates and suppliers to ensure successful alignment and delivery of the nosiness and IT priorities. Proactively identify and assess the complex technical and business ideas, leveraging knowledge of the functional domains to identify benefit opportunities and provide relevant solution options and recommendations. 


You will create and develop high performing individuals and teams, requesting and approving appointment of individuals, ensuring efficient allocation of resources and skills within the project portfolio, setting the objectives, and providing performance feedback. You will proactively coordinate activities and interdependencies, including management of risks, integrations, and third-party contributions, to implement complex interrelated projects from concept to final operations stage. Helping to define and subsequent delivery against the business parameters, managing the technology budget and ensuring that technology benefits are realised in line with the plan.


Tech you’d never expect:

Our tech stack, core skills: UNIX, LINUX, Solaris, Clustering technologies (Power HA, VCS), Database technologies (Oracle DB, DB2 LUW), NIM, VIOS, API/Middleware technologies, Enterprise monitoring tools (NMON, Nagios, Solarwinds, Topas, ServiceNow)


About Us:


We are evolving, transforming, and working together to innovate and provide a service out customers can trust and recommend. This is tech you’d never expect from Royal Mail, pushing the boundaries and delivering a First-Class delivery service. 


Interview process and next steps:

We aim to move as quickly as possible! If your application is successful, you will be contacted by one of our recruitment team who will discuss the two-stage interview process with you. If you are unsuccessful, you will be notified by email as soon as practically possible.


Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 


We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.


For more information on Royal Mail Group and our values please click here:





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