Solution Architect

Date: 18-Nov-2021

Location: London, GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 223342


Solution Architect


Full time



Job title – Solution Architect

We’re passionate about harnessing technology to deliver the best possible results for customers. The business is in an exciting period of transformation and making the most of resources and innovation is fundamental to evolving and delivering the best possible service across the UK and Europe. With a proud history of serving the UK, Royal Mail has been able to thrive by continuously adapting and adopting the most advanced tech. At Royal Mail Technology, we’re playing an exciting role in taking the next steps. 


With so much growth in parcels and e-commerce, we have a vision for the future, and we need talented and ambitious people, like you, to help us get there. We know how to support business and communities - and we need to be agile to achieve our goals. We’re focusing on investing in the tech, processes and people that are going to help us achieve great things together. By joining us, you will be driving meaningful change, pushing forward our transformation to become a more agile and customer focused team. We face new challenges every day. But we overcome them together, which brings incredible satisfaction and reward as we deliver more innovation, products and essential services for millions of customers across the UK


Job Purpose


  • Ensuring that the solutions being designed and developed provide a consensus-based solution that is scalable, adaptable and in synchronisation with changing business needs. 
  • Taking responsibility for outlining the solution architecture and governing its implementation through delivery.  
  • Ensure solution designs and implementations are aligned to the overall Royal Mail Architecture. 
  • Making efficient and effective use of technology; matching current and foreseeable requirements 
  • Review and govern designs from our partners and suppliers to ensure adherence to Royal Mail standards and best practices.

In this role you will:


  • Develop the project blueprint received from Transformation/Enterprise Architects into solution designs as business needs are clarified, escalating and agreeing deviation from blueprint.
  • Prepare the solution architecture design; ensuring adherence to requirements, design principles and target vision for the overall solution.
  • Develop technology specifications and leverage existing technologies to ensure new technology solutions are designed for optimal business use.
  • Apply architectural and engineering concepts to design solutions that meet business requirements, considering scalability, maintainability, security, reliability, flexibility, availability and manageability.
  • Ensure process, application, data and technology architecture are aligned.
  • Identify the technologies to employ, taking responsibility for the assurance and governance of supplier solutions.
  • Partner with Business Analysts to provide technical oversight to ensure IT solutions meet end user needs.
  • Collaborate with development teams, designing and building the solution in iterative sprint cycles.
  • Educate stakeholders in Agile adoption, showcasing the benefits of iterative software delivery.


Qualifications and experience required:


  • Demonstrable experience in planning, architecture, high level design and implementation of one or more of the following aspects of solution architecture: Services, Applications, Integration or Data.
  • Proven experience of defining and implementing complex systems architectures.
  • Knowledge and experience of enterprise wide systems architectures.
  • Experience in performing complex analysis, consulting and providing technical recommendation.
  • Practical experience of planning, designing and implementing applications and data in a complex distributed environment.
  • Practical experience of service, application, data and infrastructure architecture
  • Experience in systems delivery; analysis, design, implementation, testing and support.
  • Experience of working with collaboration tools such as Jira and Confluence.
  • Experience of transformation from Waterfall to Agile delivery methodologies.        


Advantageous experience:


  • Cloud Technologies such as Azure, GCP, Mobile Device Management.    
  • Experience in Android, Mobile solutions and Web Apps.
  • Experience in Azure PaaS services, IoT capabilities.
  • Experience of migrating from On-premise to Cloud technologies.
  • Relevant industrial / sectors, such as; Postal (National/International), Distribution, Logistics, Warehouse Management, Retail, Machine Automation.
  • REST API, JSON, XML, XSD, SOAP, File Transfers (SFTP/FTPS).
  • Messaging, Eventing, High volume transactional processing systems.
  • Programming language experience such as Java, .Net
  • LowCode development or similar tools.
  • Good understanding of DevOps tools and methods
  • API and microservice architecture 
  • Basic understanding about Big Data and Analytics  
  • New Product or software evaluation skill  




We’re evolving, transforming and working together to innovate and provide a service our customers can trust. This is tech you’d never expect from Royal Mail. 

We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2020 for a 7th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 

We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs. The way we work is evolving and needs to suit everyone, working with us, you can create a flexible and accessible solution that helps you do your best work.


For more information on Royal Mail Group click here


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