Test Lead

Date: 17-Jun-2022

Location: London, GB, EC1A 1AA

Company: Royal Mail Group

Job reference number 268321


Test Lead


Full time


London / Hybrid

Job title – Test Lead
We’re passionate about harnessing technology to deliver the best possible results for customers. The business is in an exciting period of transformation and making the most of resources and innovation is fundamental to evolving and delivering the best possible service across the UK and Europe. With a proud history of serving the UK, Royal Mail has been able to thrive by continuously adapting and adopting the most advanced tech. At Royal Mail Technology, we’re playing an exciting role in taking the next steps. 


With so much growth in parcels and e-commerce, we have a vision for the future, and we need talented and ambitious people, like you, to help us get there. We know how to support businesses and communities - and we need to be agile to achieve our goals. We’re focusing on investing in the technology, processes and people that are going to help us achieve great things together. By joining us, you will be driving meaningful change, pushing forward our transformation to become a more agile and customer focused team. We face new challenges every day. But we overcome them together, which brings incredible satisfaction and reward as we deliver more innovation, products and essential services for millions of customers across the UK and worldwide.

Job Purpose


To provide test management (in all matters relating to testing quality assurance) for a project. Provide a robust testing function that will support RM to the extent necessary in making any decisions whether to sign off solutions or not as requested by either program or portfolio test manager.

In this role you will:


  • Define and facilitate formal sign-off processes for projects of £1m – £3M.
  • Manage the execution of the testing including; Unit, System Integration, User Acceptance, Pre-Production, Regression, and Operational and Functional Acceptance test.
  • Liaise with technical architects and technical leads for required planning, execution and evaluation of the testing.
  • Understand the high level E2E business and technical requirements and intended implementation.
  • Work with different internal technical groups and vendors to ensure sufficient test coverage and quality.
  • Act as single point of contact for the quality of the project at any given stage.
  • Coordinate and arrange necessary test resources and infrastructure for testing where applicable.
  • Ensure projects testing is conducted in line with the in-house methodology.
  • Supports scoping and estimation of effort for each user story added to the Product backlog.
  • Identify new opportunities for test automation. Design and create automated test scripts wherever possible.
  • Line manage a small team, 2-3 direct reports. Work with demanding internal client base and complex external supplier base. 
  • Have an appreciation of how policies and governance are applied to delivery of the project/programme.


Qualifications and experience required:


Key Skills

  • A strong knowledge of testing methodologies, industry standards, and tools.   Core Agile and waterfall project management skills: planning, estimating, issue & risk management, reporting, co-ordination of resources, and financial management
  • Exposure to commercial awareness 
  • Ability to mentor and support less experienced test resources.
  • Experience of working with collaboration tools such as Jira and Confluence
  • Agile training/qualifications or experience incl. Scrum, Kanban and Test-Driven Development
  • Experience of going through the transformation from Waterfall to Agile delivery methodologies



  • Strong test management on large integration projects, with extensive overall testing experience



  • Formal certification (e.g. ISEB) would be advantageous
  • Certified Agile Tester (e.g. CAT) would be advantageous




We’re evolving, transforming and working together to innovate and provide a service our customers can trust and recommend. This is tech you’d never expect from Royal Mail pushing the boundaries and delivering a First-Class delivery service. 




We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2021 for a 8th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. 
We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs. The way we work is evolving and needs to suit everyone, working with us, you can create a flexible and accessible solution that helps you do your best work.



For more information on Royal Mail Group click here


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