Parcels Hub Manager -up to 15 Month Temporary Contract

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Job reference 321413
Parcels Hub Manager -up to 15 Month Temporary Contract

Competitive salary, 18% annual bonus potential, 27.5 days annual leave plus bank holidays

A company pension scheme with highly competitive contribution rates
Fixed Term, Full time , 41 hours per week
Scottish Parcel Hub, Netherton Industrial Estate, Wishaw, ML2 0XX

The Hub Manager is a pivotal senior leadership role within the Royal Mail Operations team and is responsible for the achievement of key performance indicators including safety, quality cost efficiency & people. The Hub Managers key focus will be to improve performance through people, leading, coaching and enabling a team of senior managers to drive activities in the Hub that delivers performance to delight our customers.

As Hub Manager, you will be required to: 

• Identify and support the Parcel Hub strategy, communicate the actions needed to implement in pursuit of improvement and excellence. 
• Role model our leadership behaviours, building trust with our people and our customers within the Parcel Hub.
• Compliance and standards - successfully deploy functional standards and the defined change deployment activities in the Parcel Hub. 
• Work with the support functions, (HR, Finance, Customer & Quality, Safety and Programmes) to meet all targets, improved reliance, and relationships with Business Partners to drive and enable performance.
• Build effective local and national relationships with key stakeholders including Trade Unions.
• Promote and drive compliance to all Royal Mail standards and operational processes.
• Manage the Parcel Hub operational budget, cost reduction and productivity targets and prepare and deliver a business plan for the Hub.
• Manage 2 direct reports who oversees approx. 200 frontline staff.
   

Attendance
Predominately Monday to Friday site attendance expectation. The Hub operates 24/7 and a degree of flexibility with your attendance is required.

About you

You need to demonstrate the following on your application:

• Experience of leading large teams to improve performance and achieve KPIs.
• Coaching teams for high performance.
• Developing relationships across different departments, functions, unions, internal and external stakeholders.
• Drives a customer-centric culture to ensure we deliver on our customer promise and relentlessly improve our offering in line with customer needs.
• Managing physical assets and the assigned budget, estimating, and justifying costs, controlling expenditure, and evaluating outcomes.
• Leading by example, to actively protect the safety, health and wellbeing of themselves and others; ensuring compliance with Safety & Health commitment to create a safe working environment.
• Identifying improvement opportunities, generating ideas, and driving solution implementation.

Closing Date: Thursday 2nd January.Please note, this advert may close early if the appropriate number of applications has been reached.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.
 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.  We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

#LI-POST  #RMG #LIMRT

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