Sales Support Manager - Hybrid/Farringdon

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Job reference 320181
Sales Support Manager - Hybrid/Farringdon
£34,270 ,10% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time 

London/Farringdon (Hybrid) - Expectation to attend Farringdon once per week

The Sales Support Manager is responsible for supporting the sales & commercial team with managing contracts, agreements, planning & execution, and administrative details for accounts (e.g., POs, SoWs, invoicing).

You'll be in charge of the sales function, sourcing Healthcare and other leads as prospects through desktop research from Customer and Prospect Master Files, and Sales Reports. Consult with OSCAR, coordinate monthly reporting requirements, ensure the prompt receipt of reports, and provide support to Account Managers (AMs).

About the role

• Set up and manage a RMR Commercial SharePoint – repository for contracts, reporting, billing, customer master files and prospect master files.

• Function as a key support in managing documentation through stages of client acquisition & retention (such as contract addendums and renewals)

• To support AMs with billing and invoicing across client base, ensuring all paperwork is sent on time.

• Using Prospect Master File, perform desktop research on customer prospects, assessment, and grading of prospects for discussion with Head of BD

• Source Healthcare and other leads, using Royal/Relay network, web, and other platforms (especially LinkedIn) for any prospective customers.
About you

• Strong demonstration and record of business acumen.

• Shows strong planning, organisation, and time management skills.

• A proven collaborator with collaborative and inclusive approach Ability to work across 
functionally and with multiple stakeholders.

• Demonstrates a growth mindset, both in a working and personal development ability

• Shows a can-do attitude, with enthusiasm and passion even in the face of challengingsituations.

• Demonstrable ability to manage and organise complex workloads for multiple stakeholders .

• A strong feel and ability for data analysis, interpretation, and assessment.

• Strong understanding of the Royal Mail Relay core functions, value proposition, capabilities, products, and operational pipeline.

Experience 

• Requirement to have sales, administrative support, experience.

• Ideally experienced in the logistics or supply chain sector.

• Proven record of consistent delivery against targets. 

Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions. 

Extra Benefits

•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions. 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 
 

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 8th November 2024. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #LI-Hybrid 

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