Pensions Administrator

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Job reference 321035
Pensions Administrator
Starting Salary £24,000pa  - £33,00pa depending on experience, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time 

Location: You will expected to attend Royal Mail Pond Street, Sheffield, S98 6HR 2/3 days per week.

Are you looking for a career that delivers more? We’re looking for ambitious and experienced pensions administrators, or administration professional to help us deliver the outstanding service our members deserve and expect. 
 
You will join one of our talented teams, helping calculate the benefits for members of our existing Defined benefit plan. We’re a team that supports each other and you’ll have the opportunities to develop your skills and take on new challenges across the wider team. If you want to be part of something special and develop your career, then we would love to hear from you. 
 

About the role

As a Pensions Administrator, you will calculate, and process benefits for our members based on their entitlements under the plans. This role is all about people and you’ll often engage directly with our members to answer their queries and help them understand their benefit entitlements. 
Alongside your day-to-day work, you will get the chance to help deliver our major scheme events and have the time and responsibility to identify how we can improve what we do and deliver better. We will also give you ownership over your own development, exposing you to interesting work, letting you plan your own workload (to meet service standards) and giving you the opportunity to study for an industry-recognised pension qualification.

About You

We’re looking for brilliant and flexible team players with experience of delivering a professional, member-focused pensions service or an expectational administrator who is open to learning new skills.  You will need strong English language and maths skills as a minimum and you’ll thrive in this role if you’re a great communicator with a keen attention to detail. 

You will be able to demonstrate the following at interview:

• Strong English Language and Mathematics skills
• Possess or be willing to study for a professional pensions or payroll qualification via a Workplace Pensions Apprenticeship scheme.
• Proven experience of delivering a professional, customer focussed service. 
• Strong numeracy skills 
• Demonstrably strong written and verbal communication skills 
• A track record of working flexibly to ensure that customer requirements are delivered. 
• In-depth knowledge of all Microsoft Office software - Word, Excel, PowerPoint, and Outlook.

Extra Benefits

•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

Closing Date: Thursday 28th November 2024 .  Please note, this advert may close early if the appropriate number of applications has been reached.

The next stage of the selection process will be a virtual interview consisting of competency-based and role-specific questions. We plan to hold interviews w/c 9th December 2024.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 
 

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST  #RMG #LIMRT #LI-Hybrid 

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