Section Operations Manager (Late Shift)

 

Job reference number 313043

Salary from £47,154 per annum with £550 late shift allowance per month, 10% bonus potential, company pension scheme with highly competitive contribution rates & annual leave of 25 days, plus bank holidays
 Permanent, Full time , 41 hours per week

International Logistics Centre, Langley, Slough, SL3 8AQ

Royal Mail International Operations, based at the International Logistics Centre, processes imports from Europe to strict customs and aviation security specifications. To support the smooth running of the operation, we have a vacancy for a Section Operations Manager who is responsible for the operations across a section, the achievement of quality, financial, automation and employee targets and ensuring compliance with DfT , aviation security and customs requirements.

Attendance

13:48 - 22:00 Monday to Friday.

The role

As Section Operations Manager, you’ll lead a team of managerial and frontline employees to achieve the scorecard targets and Health & Safety compliance for the section, creating a working environment where front line managers take responsibility for safety and wellbeing in accordance with continuous improvement principles. 

You’ll lead the deployment of change across the section, using a project management approach, including stakeholder management, communications, tracking of progress to transform efficiency and customer service.

As part of your Line Manager responsibilities (4 managers/70 frontline staff), you’ll coach, develop and support the teams to achieve a high level of personal and team performance and be responsible for 2nd/3rd line level HR processes e.g. conduct and attendance.

Other Accountabilities 

• Act as the safety lead and conduct risk assessments, ensuring safe systems of work are in place and processes are compliant with safety requirements.
• Budget responsibility and driving the achievement of targets for the scorecard areas.
• Develop the operating plan to include optimum resource requirements against forecast workload.
• Work with Ops Control and the Engineering team leads to maximize the volumes of automated mail and to drive improvements in machine performance.
• Asset management - integrates using the Production Control System (PCS), Computer Aided Post using EDI, tipping functionality including pallet tippers, anti-smuggling operation, customs declaration system.

About you

You need to demonstrate the following skills and experience on your CV:

• Stakeholder management at senior manager level with the ability to build effective relationships with a range of senior stakeholders to achieve business benefit.
• Experience of leading a team at 2nd line manager level.
• Proven experience of successfully running a large operation – achieving targets across a range of scorecard measures.
• Planning skills/project management.
• Experience of deploying major change and successfully leading people through change.
• Data analysis and problem solving, identify trends and develop solutions.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.  We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. 

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Closing Date: Monday 8th July . Please note, this advert may close early if the appropriate number of applications has been reached.

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