Traffic Office Assistant - Southampton VOC (SO40 4BX)

Date: 04-May-2021

Location: Southampton, GB, SO40 4BX

Company: Royal Mail Group

Job reference number 195660

Traffic Office Assistant - Southampton VOC (SO40 4BX)


Full time


Southampton VOC


We are now recruiting for a three Traffic Office Assistants at Southampton VOC


Are you friendly and professional? Do you have good computer and organisational skills?

Royal Mail is now recruiting for three Traffic Office Assistants. If you can work well under pressure and are friendly and professional, you are the type of person we’re looking for.


About us
Five centuries in business has made Royal Mail more than a household name. We connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 29 million addresses across the UK.

One of the UK’s leading companies, we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be more commercial, flexible and efficient and are employing our strong brand and a range of new products and services to achieve this.

Our logistics team are responsible for keeping everything moving. They ensure that millions of pieces of mail are delivered on time every year across the UK and internationally.

Without logistics we simply wouldn’t be able to function. The physical transportation of mail is what we do.


About the role

38 Hours Per Week, Full Time, Across Monday to Friday. 1x vacancy = early shift , 1x vacancy =Late shift, 1x vacancy= night shift.


Early Shift –        Monday                               08:00 -  14:00

                            Tuesday – Friday               06:00 -  14:00


Late Shift             Monday – Friday               14:00 - 21:36

Night Shift           Monday – Friday               22:00 - 05:36


In order Royal Mail to run a safe, efficient and cost-effective fleet, the Traffic Office Assistant would be expected to carry out the following tasks:


  • Good knowledge of Microsoft Excel and Word.
  • Ensure that the Isotrack Management System (vehicle tracking) is kept up to date and data correctly inputted daily and all drivers are de-briefed at the end of their duty.
  • Ensure that CDU/FTA, the system used to record our drivers hours, is kept up to date and data correctly inputted daily in order to ensure that we comply with European Legislation.
  • Issuing of vehicle keys and log books in line with Royal Mail standards.
    Ensure digital tacho cards are down loaded in line with Royal Mail policy.
    Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
  • Ensure planned vehicle maintenance is carried out and that the maintenance board and vehicle files are kept up to date.
  • Trailer Tracking Compliance inline with current business operating practice
  • General office Administration tasks as directed
  • Hold a current clean driving licence for driving up to 3.5t vehicle (van) to perform ad-hoc collections & ferrying drivers to vehicle workshops to collect HGV vehicles.
  • Full Training will be provided.


Salary & Benefits

You will receive a starting basic salary of £272.81 per week for full time hours pro rata for part time hours, which will increase to £318.28 after 12 months.

(The above rates do not include any overtime or shift allowance)


Additional Benefits

 • Shift Allowance for working unsocial hours
• Holiday entitlement starts at 22.5 days on entry increasing with service (pro-rata)
• Contributory Pension Scheme after qualifying period
• Corporate Discounts
• Childcare voucher scheme where you can save tax and National Insurance by paying for your childcare by the childcare plus scheme, and an excellent maternity / paternity leave policy.
• Development Opportunities
• Full uniform provided

Does this appeal to you? Do you have the drive and dedication we need and want to work for a company that has stood the test of time? If so, this position may be for you. Royal Mail has been around for 350 years and delivers to every address in the UK.


For a full job description, please click on the following link: Job Descriptions


We are an inclusive employer with equality, diversity and fairness at the heart of our values.  We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.




For more information on Royal Mail Group and our values please click here:


Closing Date:13th May 2021 . Please note, this advert may close early if the appropriate number of applications has been reached.

Interview date: W/C 17th May 2021

Job Enquiries:Robert Dart, 
Recruitment Enquiries:Sarah Bolsover, 


For guidance on writing a great CV and how to prepare and conduct yourself at interview there are two online courses available on SuccessFactors called ‘CV Guidance’ and ‘Interview Skills’.

As part of the online application process you will be asked to confirm that you meet the minimum eligibility criteria. Before completing your application, you should read the criteria below in order to check that it is appropriate for you to apply. You will also need to seek approval from your line manager and may need additional HR approval in place before progressing.

Details of the internal application eligibility criteria can be found here



Terms of appointment are detailed within the advert and voluntary transfer terms will apply (unless stated otherwise).

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