Operations Management

Our Operations Managers help us to ensure customers are at the heart of all we do by achieving maximum productivity across processing, delivery, and collections centres. They co-ordinate and guide their teams, providing clarity and positivity, ensuring everybody feels supported to achieve a best day every day through implementing standards of excellence and recognising success.

We're in a period of transformation, focusing on a more digital and automated approach, managers have a key role to play in that growth. By staying curious and informed about new ways of working, they help their team succeed and make the most of every opportunity. They also need to be adaptable and agile to solve problems and simplify processes at a fast pace as we rely on our Operations Managers to foresee and overcome potential obstacles. If you're interested in making an impact as an Operations Manager, keep reading below for more information.

Relevant Jobs

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Title Location Sort ascending
Part-time Cover Manager - Airdrie
Part-time Cover Manager - Airdrie Airdrie, GB, ML6 6AA
Airdrie, GB, ML6 6AA
Cover Manager - Altrincham/Northwich/Knutsford Altrincham, GB, WA15 8AA
Part Time Cover Manager - Altrincham/Northwich/Knutsford Altrincham, GB, WA15 8AA
Part Time Day Off Cover Manager - Aylesbury Aylesbury, GB, HP20 1AA
Cover Manager, Ayr
Cover Manager, Ayr Ayr, GB, KA7 1AA
Ayr, GB, KA7 1AA
Part-time Cover Manager - Ballymena
Part-time Cover Manager - Ballymena Ballymena, GB, BT42 2HQ
Ballymena, GB, BT42 2HQ
Part-time Cover Manager - Belfast
Part-time Cover Manager - Belfast Belfast, GB, BT1 1AA
Belfast, GB, BT1 1AA
Part-time Cover Manager - Belfast
Part-time Cover Manager - Belfast Belfast, GB, BT1 1AA
Belfast, GB, BT1 1AA
Workshop Manager - Bristol
Workshop Manager - Bristol Bristol, GB, BS34 7ST
Bristol, GB, BS34 7ST
Facilities Site Supervisor covering the Warrington and Chester postcode areas Chester, GB, WA5 3UY
Part-time Cover Manager - Clydebank
Part-time Cover Manager - Clydebank Clydebank, GB, G81 2QG
Clydebank, GB, G81 2QG
Collection & Delivery Manager - Coventry Coventry, GB, CV6 4QE
Part-time Cover Manager - Exeter
Part-time Cover Manager - Exeter Exeter, GB, EX1 2AA
Exeter, GB, EX1 2AA
Field Planning Manager - Wakefield GB, WF1 1AA
Delivery Office Manager - Girvan
Delivery Office Manager - Girvan Girvan, GB, KA26 9DF
Girvan, GB, KA26 9DF
Part-time Cover Manager - Hessle
Part-time Cover Manager - Hessle Hessle, GB, HU13 9TA
Hessle, GB, HU13 9TA
Part-time Cover Manager - High Wycombe
Part-time Cover Manager - High Wycombe High Wycombe, GB, HP11 1AA
High Wycombe, GB, HP11 1AA
Part Time Cover Manager - Inverness
Part Time Cover Manager - Inverness Inverness, GB, IV1 1SG
Inverness, GB, IV1 1SG
Part-time Cover Manager - Lisburn
Part-time Cover Manager - Lisburn Lisburn, GB, BT28 1AA
Lisburn, GB, BT28 1AA
Collection & Delivery Manager (Night Shift) - Liverpool Liverpool, GB, L36 6BP
Part-time Cover Manager - Londonderry
Part-time Cover Manager - Londonderry Londonderry, GB, BT48 7BE
Londonderry, GB, BT48 7BE
Cover Manager - Milton Keynes
Cover Manager - Milton Keynes Milton Keynes, GB, MK11 3AA
Milton Keynes, GB, MK11 3AA
Shift Manager - Milton Keynes (6 month fixed term contract) Milton Keynes, GB, MK6 4AD
Part-time Cover Manager - Newry
Part-time Cover Manager - Newry Newry, GB, BT35 6AZ
Newry, GB, BT35 6AZ
Logistics Change and Optimisation Manager - flexible location within the South Rochester, GB, ME1 3AU
Cover Manager - Saltcoats
Cover Manager - Saltcoats Saltcoats, GB, KA21 5EE
Saltcoats, GB, KA21 5EE
Part-time Cover Manager - Stirling
Part-time Cover Manager - Stirling Stirling, GB, FK7 7XX
Stirling, GB, FK7 7XX
Delivery Line Manager - Wishaw
Delivery Line Manager - Wishaw Wishaw, GB, ML2 0YY
Wishaw, GB, ML2 0YY

Playing our part

Managing a team in a bustling depot requires strong communication skills to build trust with every team member, supporting them to deliver great service. Our Operations Managers are visible and approachable and play an essential role in keeping things running smoothly in a high profile, fast-paced environment. They are brilliant leaders who lead from the front and they help their teams to realise their own ambitions, while supporting them through any challenges along the way.

Day to day life

Life in the depot is fast paced, with lots of moving parts and a continuous goal of ensuring each stage of the process is completed on time. Our Operations Managers need to be adaptable and alert, whether that's solving problems on the go, or working with the team to optimise processes.

Our People

Meet Mel

Mel is the Plant Manager in Swindon which means she oversees over 600 people. For her, the role is about translating the business strategy into reality and helping everyone in her team understand and implement change. That’s not possible without using everyone’s ideas. Watch her film and find out more about her day-to-day role.


Make your money go further with our corporate discounts on groceries, tech, cars, days out, holidays and more.

It all adds up, save for your future with our contributory pension scheme.

You’ll be eligible for our Cycle to Work scheme and save 25% off the price of a new bike & accessories.

Holiday starts at 22.5 days a year, the longer you’re with us, the more days you’ll get.

You’ll have excellent options to develop your career with Royal Mail, we’ll share your aspirations and help you go further.

Our First Class health and wellbeing programme includes access to a confidential helpline, a wellbeing portal for hints and tips across a range of subjects and access to gyms in our larger sites.

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Temporary Jobs

We get extremely busy at certain times of year and are always looking for flexible workers to help us ensure everybody’s mail arrives on time.

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Frequently Asked Questions

We might be able to help with some of your straightforward queries, check our Frequently Asked Questions page for lots of helpful answers.

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Job Search

Got a specific job that you’re interested in, or looking for a particular location? Our Job Search can help you find the role that’s ideal for you.

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