Senior Product Tower Owner - Farringdon

 

Job reference number 312625

Senior Product Tower Owner - Farringdon
Competitive salary 
£4300 cash equivalent to car allowance, full family private healthcare, annual bonus potential, generous annual leave offering of 27.5days, plus bank holidays, increasing to 30 days after 10 years service, company pension scheme with highly competitive contribution rates

 Permanent, Full time 

This is a Hybrid Working role with a requirement to attend our Farringdon office, with flexibility required in line with business needs.
 

 

At Royal Mail we have served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.

Are you a proactive, organised individual with excellent communication and stakeholder management skills? Have you delivered technology and business change within a complicated environment, working within tight governance frameworks? If so, I would love to hear from you. We need someone who has the energy, expertise, and ambition to be part of the team! Interested? More details and how to apply can be found below.

Reporting into the Head of Product Tower Management, you will be the accountable owner managing the strategic roadmap for your area, assessment, and gain agreement of the prioritisation for opportunities towards ensuring the volume and revenue targets of the products/features within tower are successfully achieved against the overall commercial business plan.

About the role  

You will own and manage the targets for your work area and the strategic roadmap for the products and features within your tower, responding to customer tender requests related to the key products and features.

You will bring product amendments to market by assessing viable commercial options against price, cost, and return-on-investment analyses. Alongside this, you’ll be responsible for responding to significant customer needs/issues by releasing critical commercial product amendments swiftly out to market, and provide econometric materials to support required investment for the product amendments.

You will facilitate competitor research and similar products for learning about users, and a product's market.

You will oversee and be responsible for live service introduction of our new Products and features together with successful customer take-on towards ensuring successful achievement of the return-on-investment expectations

About you 
To truly excel in the role, you’ll possess the key skills and experience listed below – 

Key skills  

•    Excellent stakeholder management and proven ability to build strong positive and collaborative working relationships
•    Demonstrate detailed knowledge of Product Development lifecycle
•    Delivering Product Change within high-pressure environments, successfully delivering strategic capability to market            
•    Integrated Product Development planning within a cross-functional working environment
•    Experienced with demanding adherence to documented processes and governance 

Experience

•    Project/Programme Manager / Delivery Manager experienced in business transformation environments
•    Management of complex portfolio and programme environments 
•    Expert planner from high level exec communication through to project planner detailed level planning
•    Experience tracking plans against target, finance controls, CARDI management.
•    Understand and with ability to adhere governance and process models and guide others
•    Demonstrate sound P&L understanding with ability to forecast and track financials within a cross-functional environment
•    Experience of Waterfall, Agile and hybrid delivery models
•    Product Manager / owner experience is beneficial 
•    Ideally Royal Mail or logistics familiar, but not essential.

•    Experienced with working within a team delivering Product change within a tightly controlled governance environment
•    Experience of dealing with high-pressure, strategic Product change, managing all levels of stakeholders, from the working level through to the Executive Board level
•    Able to create robust, detailed plans and then track and control it throughout the full development lifecycle
•    Experienced in managing multi-million budgets
•    Bachelors degree in marketing/ and or business

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. 

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses. 

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. 

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. 

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Extra Benefits

•    RMG Share Schemes - partnership and matching share offer
•    Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•    Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•    Supportive and generous company sick pay
•    Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
•    Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.  
•    Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
•    Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
•    Free & discounted RMG products - free keep safe & redirection, partner discounts 
•    Free stamps at Christmas
*Available only to perm employees

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions. 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 
 

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 19th June 2024. Please note, this advert may close early if the appropriate number of applications has been reached.

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